Ambulance Care Assistant

EMED Group; Burgess Hill; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Life Assurance

Company sick pay

Pension Scheme

Blue Light Card

EAP (Employee Assistance Programme)

Flu vaccination through internal kamp

Job summary

EMED Group is recruiting an Ambulance Care Assistant to join our ambulance crews based in Burgess Hill. You will transport service users to and from medical appointments and between healthcare facilities, supporting patients with empathy and professionalism.

This full-time role operates 4 days out of 7 with 10-hour shifts between 05:30 and 00:30 on a rotating schedule. A UK manual driving licence is required, and you will pass an Enhanced DBS check.

Qualifications

• Must hold a valid UK manual driving licence.
• Ability to work flexible shifts across a 05:30–00:30 schedule Monday to Sunday.
• Be an effective communicator in emotionally charged situations.
• Be physically fit for patient handling and lifting tasks.

Responsibilities

• Transport service users to and from medical appointments and between healthcare facilities.
• Assist with handing over patients to staff or family on arrival at treatment centres.
• Maintain empathy and rapport with patients and their relatives.
• Ensure safe patient handling and secure transfer in and out of the ambulance.

Skills

Effective communication

Physically fit for patient handling

Flexible shift work

Tools

UK manual driving licence

Job description

We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Burgess Hill.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting our service users to and from their medical appointments and between healthcare facilities.

This is a full-time role working 4 days out of 7 (10 hour shifts) with shifts scheduled between 05:30am and 00:30am. Shifts will be on a rota.

What benefits can you expect?

• £12.71p/h
• Work 4 days out of 7
• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

Other duties include:

• Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
• Building rapport by effectively communicating with patients and their relatives/friends.
• Responsible for lifting, securing and helping service users in and out of the Ambulance.
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.

To be considered as an ACA, you will need to be:

• Hold a valid UK manual driving licence.
• Be able to work flexible shifts. Our operational hours are between 05:30am and 00:30am, Monday to Sunday so you will need to work various shifts within these hours (with notice)
• An effective communicator and experience of communicating with others in what can often be emotional circumstances.
• Be physically fit for patient handling and moving.
• Pass an Enhanced DBS check (company funded).

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.