Ambulance Care Assistant

EMED Group; Banbury; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Life Assurance

Company sick pay

GP Consultation 24/7

Pension Scheme

Blue Light Card

Uniform provided

EAP

Job summary

EMED Group is seeking compassionate Ambulance Care Assistants to join their Banbury team. You will transport patients to appointments and between facilities, working with a partner or independently. A full UK manual driving licence and physical fitness for manual handling are essential, along with DBS clearance and a patient-centric approach.

The role includes evenings and weekends with shifts from 05:00 to 01:00. A range of benefits and a supportive work culture are offered.

Qualifications

• Valid UK manual driving licence.
• Good level of physical fitness for manual handling.
• Able to pass Enhanced DBS check (company funded).
• Demonstrates empathy and effective communication with patients and families.
• Willing to work flexible shifts from 05:00 to 01:00, including evenings and weekends.

Responsibilities

• Drive patients to and from medical appointments and between healthcare facilities, with or without a colleague.
• Assist with transferring patients between beds, stretchers and chairs, and help in and out of the ambulance.
• Lift, secure and assist patients during transport and at arrival at treatment centres or homes.
• Build rapport and communicate clearly with patients and their relatives/friends.
• Ensure ambulance remains clean, safe and well-maintained.
• Handover patients to appropriate staff on arrival at facilities.

Skills

Driving licence (UK manual)

Empathetic communicator

Team player

Physical fitness

Flexible shifts

Patient care commitment

Job description

Do you want a job that genuinely helps people?

We’re looking for kind, reliable and compassionate people to join our Ambulance Care Assistant (ACA) team in Banbury. This is a role for someone who wants to make a real difference every day, supporting patients of all ages on their journeys to and from medical facilities.

This is a permanent, full time role which includes evenings and weekends with shifts varying from 0500 to 0100.

An ACA is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

You’ll drive patients to and from medical appointments and between healthcare facilities, either working with a colleague or independently, so it is vital to hold a full UK manual driving licence and have a good degree of physical fitness for manual handling.

Other duties include:

• Assisting in the transportation of ‘end of life’ patients, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping patients in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical settings.
• Ensuring that the ambulance is kept safe, clean and tidy

You can view our day in the life video here: Video Portal Explore Insights, Guidance & Information - EMED Group

What benefits can you expect?

• £12.71 per hour
• Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
• Company sick pay covering full salary for 20 days after 2 years’ service.
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Hospital cash plan benefits with sickness protection scheme.
• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
• Access to mental health consultations.
• Access to physiotherapy consultations.
• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation, to provide support to colleagues and our local communities.
• Pension Scheme.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
• Flu vaccination (through an internal campaign in Autumn/Winter).

We'd love to hear from you if:

• You hold a valid UK manual driving licence, (6 points maximum)
• You are able to work flexible shifts between 05:00 - 01:00, Monday to Sunday (with notice)
• You are committed to patient care
• You are an effective communicator and empathetic with others in what can often be emotional circumstances.
• You are physically fit for patient handling and moving.
• You can pass an Enhanced DBS check (company funded).
• You have a natural flair for team working and collaboration

Our Values

Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.

EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.