Alumni Relations Officer

Gedu; Greater London; On-site; GBP 26,000 - 32,000; Full time

Job summary

GBS is seeking an Alumni Relations Officer within the Graduate Employment and Entrepreneurship Department in Greenford, West London. The role focuses on keeping alumni connected, supporting career development, and promoting graduate outcomes.

You will build an active alumni network, manage communications, and collaborate with the Careers team to provide opportunities, events, and resources for graduates and students.

Qualifications

• Hold Further or Higher Education level qualifications.
• GCSEs grade C or above in Maths and English (or equivalent).
• Good project management skills are required.
• Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of stakeholders.

Responsibilities

• Communicate with alumni and external stakeholder communities.
• Populate and maintain the alumni database.
• Distribute an alumni magazine/newsletter.
• Provide content for the alumni publication.
• Arrange networking events, reunions and other events for alumni and external stakeholders.
• Encourage engagement from alumni and external stakeholders to support activities and opportunities.
• Promote the alumni community to current students and external stakeholders.
• Contribute to strategic planning for the direction of the alumni office.
• Help maintain the alumni website, Careers and Placement platform, and online community.
• Source discounts, benefits and services for alumni members.
• Keep alumni informed about the Graduate Outcomes Survey and ensure preparedness.
• Track employment status of alumni and refer to Careers team if needed.
• Promote notable alumni success stories.
• Undertake other duties as may be reasonably required.

Skills

Communication skills

Project management

Education

Further or Higher Education qualification

Job description

Department: Graduate Employment and Entrepreneurship

Location: Greenford, West London (On-site)

Type of Contract: Permanent

Working Pattern: Full Time - 40hrs Per Week

Salary: £29,000pa (Fixed Salary)

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision: Changing lives through education.

What We Do: The Employability and Entrepreneurship Department at GBS is dedicated to preparing students for successful careers and business ventures. It offers tailored one-to-one guidance, a dynamic online Careers Hub via Handshake, and a structured Employability Award that builds critical job‑seeking skills through Bronze to Platinum levels. Students gain practical experience in CV building, networking, and real job applications, including tools like ChatGPT.

The role: If you are passionate about careers guidance and want to enable the next generation of career professionals, your work will see you supporting students and graduates as they prepare for life beyond university. Your work will enable them to create actionable career plans, get high quality support and guidance, and help them to identify and develop their interview skills. It’s a great opportunity for you to be part of helping to shape confident, capable, and informed future professionals.

This role is largely about communication and support. You will keep alumni connected to each other and GBS, to encourage and promote the professional development of alumni on an individual basis, including helping them to secure graduate level outcomes where necessary, and to keep the alumni community aware of the institutions' developments, including work placement opportunities and achievements.

The Alumni Relations Officer will develop and maintain the relationship between GBS and our growing number of alumni. Your key task is to build up our Alumni programme and to manage the relationship between GBS and its graduates, including informing them about the Graduate Outcome Survey. This will be done through communication with the alumni community by newsletters, events, on-line events, in‑person events and other resources.

You will work closely with the Graduate Employment and Entrepreneurship Team in tracking our graduates as they move into future employment and explore opportunities for our internship and volunteering programme.

Where alumni have not secured graduate level progression, you will be signpost them to the Careers Consultants for support. You will work closely with the Marketing Department in creating and distributing communications for our alumni.

You will also help build a community of external stakeholders to support our alumni, including local employers, public bodies and third sector organisations.

Please note, we are unable to offer sponsorship for this position.

Duties:

• To communicate with our alumni and external stakeholder communities.
• To populate and maintaining the alumni database.
• To work with marketing distribute an alumni magazine/newsletter.
• To provide content for the alumni publication.
• To arrange networking events, reunions and other events, both in person and on-line, for alumni members and external stakeholders.
• To encourage engagement from alumni and external stakeholders to support extra‑curricular events, GBS development and promotion, and volunteering and placement opportunities.
• To promote the alumni community to current students and external stakeholders.
• To contribute to strategic planning for the direction of the alumni office.
• To help maintain the alumni website, Careers and Placement platform, and online community.
• To source discounts, benefits and services for alumni members and raising awareness of those.
• To communicate with local businesses and organisations to arrange benefits packages for alumni members.
• To keep alumni informed about the Graduate Outcomes Survey and ensure that they feel prepared for it.
• To track the employment status of alumni and refer them to the Careers team if they have not achieved graduate level outcomes in the period up to the Graduate Outcome Survey.
• To promote any notable alumni success stories.
• To undertake any other duties as may reasonably be required, including administrative and evaluation duties appropriate to the role.

What Experience/Skills are required:

Essential:

• Hold Further or Higher Education level qualifications
• Achieved a minimum of GCSEs grade C or above in Math's and English (or equivalent)
• Good project management skills are required in this role
• You will be expected to work to deadlines and prioritise workloads
• Demonstrate highly developed interpersonal and communication skills and the ability to influence, collaborate and interact effectively with a range of