Alloy Wheel Technician

Group 1 Automotive; Norwich; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading automotive retailer seeks an Alloy Wheel Technician to join their Bodyshop team in Norwich. In this role, you will prepare wheels for refurbishment, work collaboratively within a team, and maintain superior customer service standards. With a commitment to ongoing development and a supportive work environment, this position offers various benefits, including generous leave and training opportunities.

Benefits

33 days annual leave

Exclusive retail discounts

Company pension scheme

Cycle-to-work scheme

Healthcare access

Paid community volunteering day

Flexible working options

Qualifications

• Full UK Driving Licence required.
• Ability to work independently and as part of a team.
• Keen eye for detail, able to work to timescales.

Responsibilities

• Preparing wheels for refurbishment to a high standard.
• Advising of any additional work necessary during repairs.
• Maintaining high customer service levels and good housekeeping.

Skills

Attention to detail

Customer service

Teamwork

Job description

Alloy Wheel Technician – Mercedes-Benz Norwich

Want to be the best you can be? It's what drives us too.

Working in our Bodyshop as an Alloy Wheel Technician you will be a key part of the Retail Centre.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Preparing wheels for refurbishment to a high standard.
• Advising the Bodyshop/Service Advisor of any additional work necessary during the repair process.
• Working in a team to complete large jobs and assist colleagues where necessary to meet deadlines.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Full UK Driving Licence.
• Happy to work independently and as part of a team
• Ability to work to timescales effectively, with a keen eye for detail.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.