Alloy Wheel Technician

Group 1 Automotive UK; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as an Alloy Wheel Technician at a leading automotive group in Norwich. This role offers a fantastic opportunity to develop your skills while working in a supportive environment focused on delivering exceptional customer experiences. You'll be responsible for preparing wheels for refurbishment and advising on necessary repairs, all while maintaining high standards of customer service. With a commitment to your professional growth and a range of attractive perks, this position is perfect for those who are passionate about delivering quality work and contributing to a thriving team culture. Embrace the chance to be part of something big in the automotive industry!

Benefits

24/7 online access to healthcare professionals

Car purchasing and lease schemes

Colleague discounts on servicing, parts & accessories

Enhanced holiday allowance with length of service

Paid day off for your birthday

Company share purchase plan

Loan plans for colleagues

Colleague referral payments

Family friendly policies

Training and development options

Qualifications

• Ability to work independently and as part of a team.
• Keen eye for detail and effective time management.

Responsibilities

• Prepare wheels for refurbishment to a high standard.
• Advise on additional work necessary during repairs.
• Maintain high customer service levels to ensure loyalty.

Skills

Full UK Driving Licence

Teamwork

Attention to detail

Time management

Job description

Alloy Wheel Technician – Mercedes-Benz Norwich

Want to be the best you can be? It's what drives us too.

Working in our Bodyshop as an Alloy Wheel Technician you will be a key part of the Retail Centre.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• 24/7 online access to healthcare professionals
• Car purchasing and lease schemes
• Servicing, parts & accessory colleague discounts.
• Enhanced holiday allowance with length of service
• Paid day off for your birthday
• Company share purchase plan
• Loan plans for colleagues, including toolbox and travel tickets
• Colleague referral payments
• Industry leading family friendly policies
• Numerous training, learning and development options to suit everyone

What you’ll do day to day

• Preparing wheels for refurbishment to a high standard.
• Advising the Bodyshop/Service Advisor of any additional work necessary during the repair process.
• Working in a team to complete large jobs and assist colleagues where necessary to meet deadlines.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.

• Full UK Driving Licence.
• Happy to work independently and as part of a team.
• Ability to work to timescales effectively, with a keen eye for detail.

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.