Allocations Officer

Sunderland City Council; Sunderland; On-site; GBP 30,000 - 40,000; Full time

Job summary

Sunderland City Council is seeking an Allocations Officer in the Housing Service to ensure that those requiring housing are allocated properties appropriately. You will work with residents, partner housing providers and vulnerable people to match individuals to vacant affordable homes.

The successful candidate will have a background in housing, experience with vulnerable people, information gathering and process management. A DBS check will be required.

Qualifications

• Experience working with vulnerable people and gathering information.
• Ability to manage housing allocation processes and deliver solutions.
• Background in housing or related public sector work is preferred.

Responsibilities

• Allocate properties to those in need within the Housing Service.
• Work with residents, partner housing providers and vulnerable people to match to vacant affordable homes.
• Deliver quality services in a fast-paced housing environment.

Skills

Experience with vulnerable people

Information gathering

Process management

Problem solving

Job description

Allocations Officer

An exciting new opportunity has arisen for a somebody to work within the Housing Service to ensure that those requiring housing are allocated properties appropriately.

The Housing Allocations Officer will work with residents, partner housing providers and vulnerable people to match people to vacant affordable homes.

The successful applicant should have a background in working at a Registered Housing Provider and or a Council Housing Team.

Applicants will have:

Applicants should have experience of working with vulnerable people, gathering information, managing processes and developing new ways of working.

You should also have a good track record of providing and delivering effective solutions within a housing environment and of delivering quality services in a fast paced environment.

This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

For an informal discussion please contact Martin Bewick, Senior Manager Homeless andamp; Vulnerable People at - [e-mail]

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Job Details

• Company: Sunderland City Council
• Salary: £30,001 to £40,000 a year
• Hours: Full-time
• Location: Sunderland, SR1 3AA
• Job type: Permanent
• Posting date: 5 Nov 2026
• Closing date: 17 Nov 2026