Alliances/Strategic Account Manager

Johnson Controls; Letchworth; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Private healthcare

Pension scheme

Life assurance

Employee Assistance Programme

Employee discounts

Cycle to Work scheme

Training and development opportunities

Discounts on Johnson Controls products

Job summary

Johnson Controls in Letchworth is seeking an Alliances / Strategic Account Manager to drive growth by developing strategic partnerships and managing key customer relationships. Based in Letchworth with regular UK travel, you will work hybrid with internal teams to identify opportunities and deliver revenue growth.

The role requires experience in strategic account or alliance management, strong relationship skills and the ability to drive joint business initiatives across sales, marketing and

Qualifications

• Proven experience in Strategic Account Management or Alliance Management.
• Demonstrable revenue growth and objective achievement.
• Strong relationship-building and stakeholder management skills.
• Experience managing complex customer or partner engagements.
• Excellent commercial, negotiation and presentation skills.
• Ability to analyse market trends and convert opportunities into business outcomes.
• Strong organisational skills with the ability to manage multiple priorities.
• Full UK driving licence and willingness to travel regularly.

Responsibilities

• Develop and execute strategic account and alliance plans to hit revenue targets.
• Build and maintain relationships with partners, consultants and end-user stakeholders.
• Identify new opportunities within accounts and partner networks.
• Collaborate with sales, marketing and operations on joint initiatives.
• Lead partner engagement activities, business reviews and strategic planning sessions.
• Support the development of account forecasts, pipeline management and sales reporting.
• Negotiate commercial agreements and partnership frameworks in line with company policies.
• Monitor market trends, competitor activity and customer requirements to identify growth opportunities.
• Deliver presentations, solution proposals and executive-level business reviews.
• Ensure high levels of customer satisfaction and act as an escalation point for strategic accounts.
• Maintain accurate records and opportunities within CRM systems.
• Represent Johnson Controls at customer meetings, industry events and trade exhibitions.

Skills

Strategic account mgmt

Alliance management

Business development

Relationship building

Negotiation

Market analysis

Tools

CRM systems

Microsoft 365

Job description

What You Will Do

As an Alliances / Strategic Account Manager, you will play a key role in driving growth across Johnson Controls’ portfolio by developing and managing strategic partnerships and key customer relationships. Based in Letchworth, you will work closely with internal sales, business development, product, and operational teams to identify new opportunities, strengthen partner engagement, and deliver long-term revenue growth. This is a customer-facing role requiring regular travel across the UK and a hybrid working approach.

What We Offer

• Competitive salary plus bonus plan
• 25 days holiday plus bank holidays
• Private healthcare
• Pension scheme
• Life assurance
• Employee Assistance Programme
• Employee referral scheme
• Employee discounts
• Cycle to Work scheme
• Discounts on Johnson Controls products and services
• Ongoing training and career development opportunities
• Supportive, collaborative and safety-driven culture

How You Will Do It

• Develop and execute strategic account and alliance plans to achieve revenue and growth targets.
• Build and maintain strong relationships with key partners, consultants, distributors and end-user stakeholders.
• Identify new business opportunities within existing accounts and partner networks.
• Collaborate with sales, marketing and operational teams to drive joint business initiatives.
• Lead partner engagement activities, business reviews and strategic planning sessions.
• Support the development of account forecasts, pipeline management and sales reporting.
• Negotiate commercial agreements and partnership frameworks in line with company policies.
• Monitor market trends, competitor activity and customer requirements to identify growth opportunities.
• Deliver presentations, solution proposals and executive-level business reviews.
• Ensure high levels of customer satisfaction and act as an escalation point for strategic accounts.
• Maintain accurate records and opportunities within CRM systems.
• Represent Johnson Controls at customer meetings, industry events and trade exhibitions.

What We Are Looking For

Required

• Proven experience in Strategic Account Management, Alliance Management or Business Development.
• Demonstrable success in achieving revenue growth and business objectives.
• Strong relationship-building and stakeholder management skills.
• Experience managing complex customer or partner engagements.
• Excellent commercial, negotiation and presentation skills.
• Ability to analyse market trends and convert opportunities into business outcomes.
• Strong organisational skills with the ability to manage multiple priorities.
• Proficiency with CRM systems and Microsoft 365 applications.
• Full UK driving licence and willingness to travel regularly.

Beneficial

• Experience within the building technologies, security, fire, HVAC or smart buildings sectors.
• Knowledge of partner channel management and indirect sales models.
• Experience working with consultants, system integrators or large enterprise customers.
• Degree qualification in Business, Engineering or a related discipline.
• Understanding of strategic planning, contract management and commercial frameworks.