Aladdin Platform VP – Client Services & Ops

BNY; Greater London; On-site; GBP 90,000 - 150,000; Full time

Job summary

BNY is seeking an Aladdin Services Analyst - Vice President to drive the implementation, optimization and ongoing servicing of BlackRock Aladdin solutions for clients and internal stakeholders in London.

You will collaborate with portfolio managers, traders, risk and operations teams to gather requirements, analyze issues, enhance processes and ensure high-quality service across front-, middle-, and back-office workflows.

Qualifications

• Bachelor's degree in Finance, Economics, Business, Accounting, Computer Science, or related field.
• Experience in asset management, investment operations, financial technology, or platform support.
• Working knowledge of BlackRock Aladdin or similar investment management platforms.
• Understanding of front-to-back investment lifecycle processes: trade capture, order management, portfolio compliance, settlements, reconciliations, performance and risk reporting, risk analytics.

Responsibilities

• Support day-to-day client servicing and operational activities related to the Aladdin platform.
• Analyze business requirements and translate them into functional specifications.
• Assist with Aladdin implementation, onboarding, configuration, and testing activities.
• Investigate production issues, perform root cause analysis, and coordinate resolution with internal and external teams.
• Monitor workflows, data quality, reconciliations, and exception management across investment operations processes.
• Partner with stakeholders to improve platform usage, operational efficiency, and reporting capabilities.
• Support process mapping, documentation, and creation of standard operating procedures.
• Conduct user acceptance testing (UAT) for system enhancements, upgrades, and change requests.
• Provide training and guidance to users on Aladdin workflows, tools, and best practices.
• Prepare management reports, service updates, KPI tracking, and client-facing materials where needed.
• Liaise with technology, data, and vendor teams to support interfaces, feeds, and system integrations.
• Ensure activities are completed in line with risk, control, compliance, and governance requirements.

Skills

Excel

Analytical thinking

Communication

Education

Bachelor’s degree

Tools

SQL

Python

Job description

BNY is seeking an Aladdin Services Analyst - Vice President to drive the implementation, optimization and ongoing servicing of BlackRock Aladdin solutions for clients and internal stakeholders in London.

You will collaborate with portfolio managers, traders, risk and operations teams to gather requirements, analyze issues, enhance processes and ensure high-quality service across front-, middle-, and back-office workflows.