Airport Rental Sales Pro, Commission & Customer Impact

Europcar Group UK Limited; Scotland; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Competitive Basic Salary

5.6 weeks holiday including bank

Enhanced Maternity and Adoption Leave

Pension and life insurance

Discounted car hire rates

EE mobile contract discount

BUPA legal and support service

Career progression

Job summary

Europcar Mobility Group at Inverness Airport is seeking a Rental Sales Agent to join our front desk team. You’ll deliver world-class customer service, handle bookings and upsell our range of products to make each journey easier, while maintaining a customer-centric approach.

We offer a competitive salary and benefits, including generous holiday entitlement, enhanced maternity leave, pension and life insurance, plus employee discounts on car hire and EE plans.

Qualifications

• Full, valid driving licence with a minimum of 4 years driving experience.
• Ability to work as part of a team.
• Clear verbal and written communication.
• Positive attitude and professional appearance.
• Ability to influence others.
• Enthusiastic about selling and can respond positively to objections.
• Manages time effectively and completes tasks required.
• Ability to prioritise and remain organised when working under pressure.
• Attention to detail.
• Ability to work to procedures and follow instruction.

Responsibilities

• Provide a high quality rental service to meet customer needs.
• To be commercially aware and recognise and report on prospective business opportunities and competitor activity.
• Sell the company’s services and products to achieve targets.
• Handle telephone enquiries in a polite and professional manner.
• Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.
• Responsibility for cash, vehicles, premises and customer safety.

Skills

Driving license

Team player

Communication skills

Positive attitude

Influence others

Selling skills

Time management

Organisation

Attention to detail

Procedures compliance

Job description

Europcar Mobility Group at Inverness Airport is seeking a Rental Sales Agent to join our front desk team. You’ll deliver world-class customer service, handle bookings and upsell our range of products to make each journey easier, while maintaining a customer-centric approach.

We offer a competitive salary and benefits, including generous holiday entitlement, enhanced maternity leave, pension and life insurance, plus employee discounts on car hire and EE plans.