Airport Market Research Interviewer — Part-Time, Onsite

Gatwick Airport Limited; Crawley Down; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Bonus potential

Benefits package

Job summary

Gatwick Airport Limited is hiring a Market Researcher - Field Interviewer on a permanent part-time basis (20 hours/week), on site at London Gatwick. The role involves conducting on-airport face-to-face interviews with passengers on tablets, managing quotas, and representing the airport professionally.

You will work a 0500–2300 roster across three 6–7 hour shifts, with annual salary of £20,359.50 plus bonus potential and benefits.

Qualifications

• Experience in market research is desirable.
• Experience surveying the public and data collection.
• Customer facing experience in a similar environment is advantageous.
• Must read, understand and speak English fluently.
• Ability to work autonomously without supervision.
• Able to navigate airport environment and survey processes.
• Experience delivering on performance targets.

Responsibilities

• On-airport face-to-face interviews undertaken on tablets using pre-loaded structured questionnaires throughout all areas of the airport.
• Plan daily quotas responding to flight demands.
• Interview in accordance with the Market Research Society's Code of Conduct.
• Record quotas and update spreadsheets on Microsoft Teams.
• Attend quarterly team meetings to contribute to the wider team.
• Act as ambassadors for London Gatwick Airport, carrying out interviews professionally.

Skills

Market research

Public surveying

Customer service

Autonomy

Performance targets

Tools

MS Office

Qualtrics

Job description

Gatwick Airport Limited is hiring a Market Researcher - Field Interviewer on a permanent part-time basis (20 hours/week), on site at London Gatwick. The role involves conducting on-airport face-to-face interviews with passengers on tablets, managing quotas, and representing the airport professionally.

You will work a 0500–2300 roster across three 6–7 hour shifts, with annual salary of £20,359.50 plus bonus potential and benefits.