Airport Customer Service Agent – Flexible Shifts

Optime Group; Luton; Presencial; GBP 19.000 - 20.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Airport parking

Descripción de la vacante

Optime Group is recruiting a Customer Service Colleague for London Luton Airport. The role involves front-of-house passenger support, self-check-in assistance, and handling queries with a focus on a smooth passenger journey.

Training is provided with four weeks of classroom-based instruction, and there is a 6 on/3 off shift pattern. The position offers weekly pay and free airport parking, with a start date planned for 11 January 2027.

Formación

• Excellent verbal communication skills.
• Right to Work in the UK.
• Must be able to work on your feet for extended periods.

Responsabilidades

• Assist passengers with checking in luggage using self-service machines.
• Greet passengers on arrival and answer queries about their journey.
• Check travel documents and boarding passes for identity and eligibility.
• Collect fees for luggage and process payments via POS.
• Manage passenger queues to ensure efficient check-in during peak times.

Conocimientos

Customer service

Communication

Attention to detail

Punctuality

Flexibility

Descripción del empleo

Optime Group is recruiting a Customer Service Colleague for London Luton Airport. The role involves front-of-house passenger support, self-check-in assistance, and handling queries with a focus on a smooth passenger journey.

Training is provided with four weeks of classroom-based instruction, and there is a 6 on/3 off shift pattern. The position offers weekly pay and free airport parking, with a start date planned for 11 January 2027.