Aircraft Refuelling Operator

World Fuel Services; West Midlands; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive training

Career development

Safety-first culture

Competitive pension

Job summary

World Fuel Services in BirminghamAirport, United Kingdom, is seeking an Aviation Refuelling Operator to join a fast-paced, safety‑driven team. You will work directly with aircraft, airline customers and airport stakeholders to fuel aircraft safely, efficiently and on schedule.

This hands-on role offers industry‑leading training, ongoing development and a clear path for career growth within the aviation fuel industry.

Qualifications

• Valid LGV Class 1 (C+E) driving licence.
• Minimum of 2 years LGV Class 1 driving experience.
• Strong commitment to safety and compliance.
• Ability to work independently and as part of a team.
• Excellent attention to detail and accuracy.
• Good problem solving and decision making skills.
• Basic IT, data entry and numeracy skills.
• Strong verbal and written communication skills in English.
• Ability to work flexible shifts, including overtime when required.
• Manual handling capability and experience working in operational environments.
• Strong organisational and time‑management skills.

Responsibilities

• Safely perform aircraft refuelling activities in accordance with company, airport and regulatory requirements.
• Handle, store and transport aviation fuel while maintaining strict quality control standards.
• Follow all Safety, Security, Health and Environmental (SSHE) procedures and actively contribute to a strong safety culture.
• Conduct pre‑operational checks and ensure equipment remains operational and compliant.
• Accurately record fuel deliveries, stock movements and sales transactions.
• Monitor product quality and complete all required operational documentation.
• Respond appropriately to operational incidents and emergencies in accordance with established procedures.
• Deliver excellent customer service as a key point of contact for airline and airport customers.
• Support day‑to‑day operational planning to ensure aircraft are serviced safely and on time.
• Complete required training and maintain operational competency standards.Assist with continuous improvement initiatives and operational excellence activities.

Skills

LGV Class 1 Licence

Safety-critical operations

Teamwork

Attention to detail

Problem solving

English communication

IT basics

Shift flexibility

Manual handling

Time management

Job description

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally‑diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high‑performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. Aviation Refuelling Operator Location: Birmingham, United Kingdom Join a Critical Aviation Operations Team

Do you have a Class 1 (C+E) licence and a strong commitment to safety? Are you looking for an opportunity to work in a fast‑paced airport environment where every day is different? We're looking for an Aviation Refuelling Operator to join our Birmingham team, playing a vital role in ensuring aircraft are fuelled safely, efficiently, and on schedule. This is a hands‑on operational role where you will work directly with aircraft, airline customers, and airport stakeholders while maintaining the highest standards of safety and service. As part of our operation, you'll receive industry‑leading training, ongoing development, and the opportunity to build a rewarding career within the aviation fuel industry.

Why Join Us?

• Be Part of the Aviation Industry Work in an exciting airport environment.
• Play a critical role in supporting airline operations.
• Contribute directly to safe and efficient aircraft departures.
• Safety First Culture Join a team where safety is the number one priority.
• Receive comprehensive training and ongoing competency development.
• Work within industry‑leading safety, quality, and environmental standards.
• Career Development Full training provided in aviation refuelling operations.
• Opportunities to expand responsibilities and develop specialist skills.
• Potential career paths in operations leadership, training, technical services, and fuel management.
• Team Environment Work alongside experienced aviation professionals.
• Be part of a supportive and collaborative operation.
• Engage with customers and flight crews from around the world.

What You'll Do

• Safely perform aircraft refuelling activities in accordance with company, airport and regulatory requirements.
• Handle, store and transport aviation fuel while maintaining strict quality control standards.
• Follow all Safety, Security, Health and Environmental (SSHE) procedures and actively contribute to a strong safety culture.
• Conduct pre‑operational checks and ensure equipment remains operational and compliant.
• Accurately record fuel deliveries, stock movements and sales transactions.
• Monitor product quality and complete all required operational documentation.
• Respond appropriately to operational incidents and emergencies in accordance with established procedures.
• Deliver excellent customer service as a key point of contact for airline and airport customers.
• Support day‑to‑day operational planning to ensure aircraft are serviced safely and on time.
• Complete required training and maintain operational competency standards.Assist with continuous improvement initiatives and operational excellence activities.

What We're Looking For

Essential Requirements

• Valid LGV Class 1 (C+E) driving licence.
• Minimum of 2 years current LGV Class 1 driving experience.
• Strong commitment to safety and compliance.
• Ability to work independently and as part of a team.
• Excellent attention to detail and accuracy.
• Good problem‑solving and decision‑making skills.
• Basic IT, data entry and numeracy skills.
• Strong verbal and written communication skills in English.
• Ability to work flexible shifts, including overtime when required.
• Manual handling capability and experience working in operational environments.
• Strong organisational and time‑management skills.

Desirable Experience

• Previous experience in aviation, fuel distribution, logistics, tanker operations or other safety‑critical industries.
• Experience working under strict regulatory and operational procedures.
• Customer-facing experience within a service‑oriented environment.
• Knowledge of health, safety and environmental management systems.

What Success Looks Like

• Deliver safe and timely aircraft refuelling services.
• Maintain full compliance with all safety and operational requirements.
• Accurately complete fuel, inventory and operational records.
• Build positive relationships with customers and operational stakeholders.
• Demonstrate strong teamwork, professionalism and operational excellence.
• Contribute to a culture of safety, reliability and continuous improvement.

Location: Birmingham Airport, United Kingdom. This role operates within a 24/7 airport environment and requires flexibility to work shifts, weekends, bank holidays and overtime as operationally required.

Redline Oil Services, Ltd. At World Fuel, our people "Fuel Their Careers". We work in more than 150 locations worldwide and come from a diverse range of cultural backgrounds that offer an equally diverse range of skills. As a global leader in the fuel industry, World Fuel offers exceptional individuals the opportunity to become part of a truly successful international corporation. We are proud to be among the Fortune 100 companies.