Air Freight Operations Manager — Lead, Optimize & Grow

CMA CGM; Hounslow; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Annual leave

Pension & life cover

Employee discounts

Job summary

CEVA Logistics is seeking an experienced Air Operations Manager to lead day-to-day air import/export operations at the Hounslow site. You will plan resources, guide teams, and ensure quality, compliance and cost control across operations.

You will collaborate with customers, airlines, suppliers and overseas offices to resolve escalations and optimize service delivery while monitoring KPIs and performance.

Qualifications

• Extensive experience in air freight forwarding operations.
• Proven track record in managing day-to-day air import/export.
• Strong people management and leadership skills.

Responsibilities

• Oversee air import and export activities, plan resources and workloads.
• Coach and develop teams to maintain service quality and cost control.
• Build relationships with customers, airlines, suppliers and overseas offices.
• Monitor KPIs, costs and compliance with HMRC, customs and CEVA standards.

Skills

Air freight forwarding

Operational management

People management

Customer relationships

Job description

CEVA Logistics is seeking an experienced Air Operations Manager to lead day-to-day air import/export operations at the Hounslow site. You will plan resources, guide teams, and ensure quality, compliance and cost control across operations.

You will collaborate with customers, airlines, suppliers and overseas offices to resolve escalations and optimize service delivery while monitoring KPIs and performance.