Air Export Operator

American President Lines; United Kingdom; Remote; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Holiday buy scheme

Pension and life assurance

Employee discounts platform

Job summary

CEVA Logistics UK&I in London seeks an experienced Air Export Operator to manage air export shipments end-to-end from collection to arrival. The role is based in Hounslow and requires handling MAWBs, HAWBs, invoices and customs declarations while ensuring compliance and high customer satisfaction.

You will coordinate with airlines, handling agents and internal teams, monitor milestones, resolve delays and support costing and billing.

Qualifications

• Experience in air export operations and freight forwarding.
• Proficient in handling export documentation and customs entries.
• Strong communication with customers and partners during shipments.

Responsibilities

• Manage air export shipments end-to-end from collection to arrival.
• Arrange collections and book cargo with airlines.
• Prepare export documentation (MAWBs, HAWBs, invoices, packing lists).
• Ensure HMRC-compliant declarations and maintain records.

Skills

Air export operations

Freight forwarding

Airline bookings

Export documentation

Customer service

Tools

CargoWise

Job description

Greater London, GB

Air Export Operator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

YOUR ROLE

Our operations based in Hounslow is looking for an experienced Air Export Operator to join our team and play a key role in managing air export operations from start to finish. The successful candidate will ensure all export shipments are handled efficiently, comply with regulatory standards, and deliver the highest levels of customer satisfaction.

This is a Tuesday to Saturday role, 08:00-17:00 or 09:00-18:00.

WHAT ARE YOU GOING TO DO?

Reporting to the Air Export Supervisor, you will manage air export shipments from start to finish, ensuring smooth, compliant and efficient operations. You will arrange collections, book cargo with airlines and follow customer SOPs and quotations, while preparing all required export documentation, including MAWBs, HAWBs, commercial invoices, packing lists and consolidation documentation.

You will complete accurate export customs declarations in line with HMRC regulations and maintain high standards of compliance and record keeping. Working closely with airlines, handling agents, transport providers, freight forwarders and internal teams, you will monitor shipments, manage milestones, identify and resolve delays or operational issues, and keep customers proactively informed from collection through to departure and arrival.You will also support costing and billing activities, ensuring job files, shipment records and financial information are accurate and complete.

WHAT ARE WE LOOKING FOR?

To be successful in your application you will be a confident air export professional with solid experience in freight forwarding, someone who can handle export documentation, customs declarations, and airline bookings with accuracy and pace. You will thrive in a busy environment, communicate clearly with customers and partners, and stay proactive when issues arise. You will have strong organisation skills, excellent attention to detail, and the ability to own your shipments, operationally and financially.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then You will be IT literate able to use freight systems such as Cargowise.

Due to the nature of the role and security clearance requirements it is essential for the successful candidate to have resided in the UK for a minimum of 5 years.

ABOUT TOMORROW

That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.