Air Export Manager – Lead & Grow Your Team

Right Now Recruitment; Sunbury-on-Thames; On-site; GBP 45,000 - 65,000; Full time

Job summary

Right Now Group in Sunbury seeks an experienced Air Export Manager to lead and develop the Air Export team, ensuring workloads are managed and service standards are upheld. You will work closely with senior management to drive performance, maintain compliance and deliver high-quality air freight solutions across key trade lanes.

Experience in ecommerce, courier or high-volume air freight would be advantageous.

Qualifications

• Strong experience within Air Export / Air Freight / Freight Forwarding.
• Experience managing, supervising or leading an Air Export team.
• Excellent organisational and problem-solving skills.

Responsibilities

• Take overall responsibility for the day-to-day management of the Air Export team.
• Manage, motivate and develop a team of Air Export Operators.
• Allocate and prioritise workloads to ensure shipments are processed accurately and within deadlines.
• Monitor performance, provide feedback and address areas for improvement.
• Act as the main escalation point for complex operational issues.
• Ensure team follows procedures and maintains high standards of accuracy and customer service.
• Work with senior management and other departments to ensure effective communication.

Skills

Air Freight

Team Leadership

Process Improvement

KPI Reporting

Customer Service

Job description

Right Now Group in Sunbury seeks an experienced Air Export Manager to lead and develop the Air Export team, ensuring workloads are managed and service standards are upheld. You will work closely with senior management to drive performance, maintain compliance and deliver high-quality air freight solutions across key trade lanes.

Experience in ecommerce, courier or high-volume air freight would be advantageous.