Air Export Coordinator

ZipRecruiter; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics company in Leeds is seeking an Air Export Co-ordinator for a full-time role, focusing on customer service, operational management, and compliance with export regulations. The position involves managing workflows, optimizing processes, and contributing to business development initiatives. Ideal candidates will have a strong background in customer service and export operations.

Responsibilities

• Day to day responsibility for customer service delivery to Air export customers.
• Management of emails and procedural workflows of consignments.
• Ensure all HMRC export and import entry regulations are met.

Skills

Customer Service

Operational Management

Gross Profit Analysis

Process Improvement

Relationship Management

Job description

Job Description

Located in the Leeds area our client is looking for an Air Export Co-ordinator . This is a Mon- Fri 9-530pm role

Salary £25-35k depending on experience

Duties Include:

Day to Day responsibility for customer service delivery to Air export customers and agents

Management of emails and procedural work flows of consignments

Follow up and resolve all any operational issues / customer service concerns raised by the customer

Responsibility for Gross Profit analysis, Sales Invoicing and job costing accuracy

To promote business development, ensuring all opportunities from existing business are followed through telephone sales, prospect follow up and quotations.

Contribute to ongoing operational development and cost saving measures

Identify areas of operational improvement by reviewing process regularly

Processing of export documents and creation/submission of Customs export Declarations

Establish, Manage and Maintain Internal and External Relationships.

Fully Document attributed client’s business processes and requirements.

Managing Implementation for new business

Ensure all HMRC Export and Import entry regulations are met, through self-auditing

Ensuring accuracy of Export and Import entry declarations through self-auditing

Issuing of monthly client reports (ASM / Boxtop)