AI Transformation Manager

Premier Estates Limited; Hemel Hempstead; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

25 days holiday plus bank holidays

Vitality private healthcare

Free eye tests

Cycle to Work scheme

Fully funded training and professional

Job summary

Trinity Estates is seeking an AI Transformation Manager to drive practical AI opportunities from discovery to scale, across operations, technology and data. You will map processes, test pilots, and guide initiatives into business as usual with a focus on safe, ethical and secure use of data.

You will partner with cross-functional teams to design lightweight experiments, build business cases, and deliver measurable improvements in efficiency, accuracy and customer experience, while shaping

Qualifications

• Experience leading automation initiatives that deliver measurable benefits.
• Knowledge of governance frameworks involving data privacy, security and legal review.
• Ability to run pilots and proofs of concept and scale successful outcomes into BAU.
• Experience building metrics dashboards and tracking ROI and adoption.

Responsibilities

• Map current processes and data flows to identify opportunities for simplification, digitisation, automation or AI.
• Design and run proofs of concept and pilots with clear hypotheses and success metrics.
• Partner with product, technology and data teams to deliver scalable solutions.
• Lead change management, training and adoption activities to ensure smooth rollout.
• Establish governance and security controls to protect data and systems.
• Provide regular reporting on outcomes, ROI and adoption to Senior Management.

Skills

Process Improvement

Automation Initiatives

Low-code / RPA

Stakeholder Engagement

Change Management

Data Governance

Security & Compliance

Tools

Low-code Platforms

RPA Tools

Data Analytics Tools

Job description

AI TRANSFORMATION MANAGER

Trinity Estates Hybrid - Hemel Hempstead

ROLE OVERVIEW

You will be the catalyst turning practical AI opportunities into everyday value at scale. Starting with how work gets done today, you will map manual, paper-based and spreadsheet-driven processes, then recommend the right path forward—whether that’s simplification, digitisation, automation or AI. You will test ideas quickly, prove value with pilots and proofs of concept, and then guide successful initiatives into business-as-usual.

Working across operations, technology, data, legal and security, you will translate real business needs into safe, effective solutions that colleagues love to use. Reporting to Senior Management, you will shape our roadmap, set standards for responsible AI, and help teams adopt new ways of working that measurably improve customer and colleague experiences.

ROLE EXPECTATIONS

Most days you will be discovering pain points with teams, prioritising opportunities, and designing lightweight experiments to validate impact. You will partner with product, data and engineering to deliver solutions, manage change and adoption, and track measurable outcomes from pilot through to rollout.

WHAT SUCCESS LOOKS LIKE

• Clear, prioritised pipeline of opportunities with quantified benefits, risks and effort.
• Rapid, well-governed pilots that prove value within weeks, not months.
• Measurable improvements in efficiency, accuracy, compliance and colleague satisfaction.
• Solutions safely embedded into BAU with strong adoption and minimal disruption.
• Transparent metrics and reporting for Senior Management on outcomes and ROI.
• Trusted relationships across operations, technology, data, legal and security.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Mapping current processes, data flows and pain points with frontline teams.
• Building business cases and success metrics for simplification, digitisation, automation or AI.
• Designing and running proofs of concept and pilots with clear hypotheses and measures.
• Coordinating delivery with technology and data teams, and ensuring compliance and security.
• Enabling adoption through training, playbooks and change management.
• Tracking performance, capturing feedback and iterating solutions post-launch.

WHO THIS ROLE IS FOR

• You blend business curiosity with delivery discipline, moving from idea to impact quickly.
• You’re pragmatic - choosing the simplest solution that works, not AI for its own sake.
• You communicate clearly with both technical and non-technical colleagues.
• You’re comfortable navigating ambiguity, prioritising ruthlessly and saying no when needed.
• You care about safe, ethical and secure use of data and automation.

EXPERIENCE THAT HELPS

• Leading process improvement or automation initiatives from discovery through rollout.
• Hands-on delivery of pilots using low-code tools, RPA or AI services.
• Working within governance frameworks involving data privacy, security and legal review.
• Building metrics dashboards and reporting benefits, ROI and adoption.
• Change management experience, including training and stakeholder engagement.

WHAT WE OFFER

• Competitive salary
• 25 days holiday plus bank holidays
• Vitality private healthcare
• Free eye tests
• Cycle to Work scheme
• Fully funded training and professional development, including paid study leave (up to £1,500)
• Employee referral scheme, up to £1,500
• Support for Army Reserve training

ABOUT TRINITY ESTATES

Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.

For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.