Legal Technology & Innovation Manager

Harcourt Matthews Ltd.; West of England; On-site; GBP 70,000 - 100,000; Full time

Job summary

Harcourt Matthews Ltd. is seeking a Legal Technology & Innovation Manager to join its growing legal innovation team in Bristol. You will lead AI adoption, manage key client relationships and shape technology-driven service delivery for high-profile clients, using low-code tools and document automation.

The role involves driving testing, delivering client-facing demonstrations, and contributing to case studies and external marketing content. Applicants must be eligible to work in the UK.

Qualifications

• Practical AI experience applying AI to business problems.
• Experience building workflow/automation solutions.
• Ability to quickly learn new tools and become SME.
• Credible in client conversations and senior stakeholder influence.
• Creative, client-focused mindset with resilience.

Responsibilities

• Lead AI adoption initiatives across the firm to improve service delivery and efficiency.
• Manage key client accounts and develop relationships with major clients.
• Scope and build solutions by configuring technology, using low-code tools and document automation.
• Drive testing and iterative improvements, including client involvement.
• Champion the team’s offering through demonstrations, case studies and industry events.

Skills

Practical AI implementation

Workflow automation

Fast learner

Stakeholder management

Curious problem-solver

Job description

The Company hiring a Legal Technology & Innovation Manager

A leading international law firm with offices across the UK, Europe and beyond is seeking a Legal Technology & Innovation Manager to join its growing legal innovation team in Bristol. The team brings together former lawyers and technologists to design new ways of delivering legal services, with AI now central to its client offering. This is an opportunity to shape how a major firm puts AI to work for some of its most significant clients.

Key Responsibilities of the Legal Technology & Innovation Manager

• Lead AI adoption initiatives - Work with stakeholders to identify practical use cases, then design and implement AI solutions that improve service delivery and efficiency across the firm.
• Manage key client accounts - Develop a portfolio of the firm's most important client relationships, from established technology solutions to new opportunities that need fresh thinking.
• Scope and build solutions - Lead requirements discussions with clients and lawyers, then configure technology, use low-code tools and create document automation to deliver results.
• Drive testing and improvement - Oversee thorough testing, including with clients, and manage a roadmap of iterative enhancements to solutions already in use.
• Champion the team's offering - Deliver demonstrations to colleagues and clients, contribute to case studies and marketing content, and represent the team at industry events.

Skills & Attributes of the Legal Technology & Innovation Manager

Practical AI implementation experience - A track record of applying AI technologies to solve real business problems, ideally within a law firm or professional services setting.

Workflow and automation expertise - Proven hands-on experience building solutions with workflow and automation technology.

Fast technology learner - Evidence of quickly mastering new tools and becoming the go-to subject matter expert for them.

Confident stakeholder management - Credibility leading client-facing conversations and influencing senior stakeholders, including partners and client contacts.

Curious and resilient problem-solver - A creative, client-focused mindset with the resilience to learn from setbacks and keep evolving solutions as part of a supportive team.

Applications can only be considered from those eligible to live & work in the UK without restriction.

Harcourt Matthews is committed to diversity and inclusion.