AI Solutions Engineer – Retail Technology

Adria Solutions Ltd; Manchester; On-site; GBP 60,000 - 90,000; Full time

Job summary

Adria Solutions Ltd is recruiting an AI Solutions Engineer for a software business serving the retail sector. You will work directly with retail customers to understand operations, explore opportunities for improvement and scope software requirements.

Strong AI coding experience with Claude/Claude Code is essential, and you will build working prototypes and demos to illustrate solutions. You will collaborate with product and engineering teams, design intuitive user interfaces, and translate

Qualifications

• Experience building prototypes or demos with AI coding tools.
• Ability to translate customer needs into product requirements and user stories.
• Strong client-facing communication and workshop facilitation skills.

Responsibilities

• Lead customer discovery sessions and workshops with stakeholders.
• Translate customer needs into clear product requirements, user stories and acceptance criteria.
• Use Claude Code to build working prototypes and demos.
• Design screens and user journeys for complex processes.
• Present solutions and explain functionality in plain English.
• Collaborate with Product Owners and engineering to progress requirements.
• Build and evaluate AI features for retail operations.
• Investigate issues across software, data and integrations with clear findings.

Skills

AI coding

Client-facing

Requirements gathering

Retail domain knowledge

LLMs & prompting

SQL

APIs

Debugging logs

Tools

Claude Code

Azure

Docker

TypeScript

Node.js

PostgreSQL

Job description

AI Solutions Engineer – Retail Technology

Adria Solutions is recruiting an AI Solutions Engineer for a software business serving the retail sector. Combining business analysis, customer engagement and hands‑on AI coding, this role will suit someone who can understand a customer’s challenge, turn it into clear product requirements and build a working prototype to demonstrate the solution.

The Role

You will work directly with retail customers to understand their operations, explore opportunities for improvement and scope software requirements. Strong experience using AI coding tools is essential, ideally Claude and Claude Code, alongside excellent client‑facing and business analysis skills. From leading discovery workshops to presenting working demos, you will help customers see how their requirements could translate into practical software. You will work closely with product and engineering colleagues to shape agreed improvements.

Key Responsibilities

• Lead customer discovery sessions and workshops with operational, technical and commercial stakeholders.
• Understand retail processes, identify challenges and translate customer needs into clear product requirements, user stories and acceptance criteria.
• Use AI coding tools, ideally Claude Code, to build working prototypes and demos that help customers explore and refine their requirements.
• Design screens and user journeys that make complex processes straightforward to use.
• Present proposed solutions confidently, explaining functionality and technical considerations in plain English.
• Work with Product Owners and engineering teams to assess product gaps and agree how requirements should progress.
• Build and evaluate AI features that support retail operations.
• Investigate issues across software, data and integrations, documenting findings clearly.

About You

You could come from a technical business analysis, solutions engineering or software development background. You will need to combine strong customer discovery skills with the technical ability to build and demonstrate solutions.

We are looking for:

• Strong practical AI coding experience, ideally using Claude or Claude Code to build working software.
• Excellent client‑facing skills, with confidence leading workshops, asking effective questions and presenting to different audiences.
• Experience gathering, challenging and documenting customer requirements.
• A clear understanding of how to turn business needs into product specifications and usable software.
• Experience in retail or grocery technology, such as e‑commerce, stock management, order management, warehousing, fulfilment, EPOS or loyalty.
• Hands‑on development skills with TypeScript, Node.js or Bun, PostgreSQL, APIs and modern testing practices.
• Experience creating prototypes, demos and user interfaces.
• Practical knowledge of LLMs, prompting, retrieval, tool use and evaluation.
• Strong problem‑solving skills and the ability to investigate issues using logs, SQL and APIs.
• Experience with Azure, Docker, infrastructure as code or retail systems integrations would also be useful.