AI Solutions Client Success Manager

Nichols Digital Ltd; Harrow; On-site; GBP 45,000 - 60,000; Full time

Job summary

Nichols Digital Ltd is seeking a Technical Account Manager in London to be a client-facing technical lead. You will drive the development and implementation of AI solutions to elevate customer experience and satisfaction for a London-based client portfolio.

The role requires strong client communication, hands-on AI/technical know-how, and a proactive support mindset. This permanent position offers a competitive package and growth opportunities within a fast-growing AI firm.

Qualifications

• Client-facing role in a tech/AI environment.
• Proficiency in Python or similar scripting language.
• Strong communication and problem-solving skills.

Responsibilities

• Develop and implement AI solutions to enhance customer experience and satisfaction.
• Act as the primary technical liaison for clients, translating needs into technical actions.
• Provide ongoing technical support and guidance to customers as required.

Skills

Python

Client Facing

Artificial Intelligence

Tech Support

Job description

Nichols Digital Ltd is seeking a Technical Account Manager in London to be a client-facing technical lead. You will drive the development and implementation of AI solutions to elevate customer experience and satisfaction for a London-based client portfolio.

The role requires strong client communication, hands-on AI/technical know-how, and a proactive support mindset. This permanent position offers a competitive package and growth opportunities within a fast-growing AI firm.