AI Salesforce Architect

JR United Kingdom; Northampton; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Join a global consultancy as a Salesforce AI Architect, leading innovative CRM solutions powered by AI. With extensive experience in Salesforce architecture and a strategic mindset, you'll guide clients through the evolving landscape of intelligent CRM while working in a culture that values inclusivity and professional development.

Benefits

Hybrid working

Investment in personal and professional development

Inclusive culture

Qualifications

• 5+ years in Salesforce architecture, pre-sales or consulting.
• Deep understanding of multi-cloud Salesforce.
• Experience in embedding AI into CRM ecosystems.

Responsibilities

• Own solution architecture for Salesforce AI proposals.
• Design scalable AI-powered Salesforce solutions.
• Lead technical presentations and client workshops.

Skills

Salesforce architecture

Pre-sales

Enterprise consulting

AI integration

Communication

Education

Salesforce Application Architect certification

Job description

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This is a unique opportunity to join a global consultancy that’s quietly powering some of the most complex digital transformations across the UK and beyond. With a strong foothold in enterprise Salesforce delivery, they’re now building out a brand-new AI practice—and they’re looking for a Salesforce AI Architect to lead the way.

You’ll be helping clients reimagine customer engagement, using Salesforce technologies enhanced with GenAI, automation, and predictive intelligence. From presales through to technical strategy, this is your chance to shape the future of intelligent CRM in a business that values innovation, inclusivity, and impact.

What you’ll be doing as a Salesforce AI Architect

• Own solution architecture across key Salesforce AI proposals during early-stage engagements

• Design and deliver scalable, AI-powered Salesforce solutions that solve real business problems

• Lead technical presentations, workshops and demos with clients across sectors

• Collaborate with product, delivery, advisory and innovation teams to ensure seamless handovers

• Work across multiple bids and accounts, prioritising deadlines and managing stakeholder expectations

• Act as a trusted advisor, guiding clients through the evolving Salesforce AI ecosystem

• Stay on top of industry trends and drive thought leadership in intelligent CRM delivery

What you’ll bring to the table

• Extensive experience (5+ years) in Salesforce architecture, pre-sales or enterprise consulting

• Deep understanding of Salesforce multi-cloud (Sales, Service, Marketing Cloud etc.)

• Strong grasp of how to embed AI and automation into CRM ecosystems

• Salesforce Application Architect certification (minimum), with additional credentials welcome

• Proven ability to communicate technical concepts to non-technical stakeholders

• Experience estimating and scoping projects, ideally in a consulting or professional services environment

• A strategic, consultative mindset—comfortable influencing at all levels of an organisation

What’s in it for you?

• Hybrid working – 1 day a week in London

• Ongoing investment in personal and professional development

• A truly inclusive culture with networks for parents, women in business, neurodiversity, LGBTQ+ and more

• The chance to shape one of the UK’s most forward-thinking Salesforce practices from the ground up

If you’re ready to move beyond BAU Salesforce work and start shaping the future of AI-powered CRM, this is the role to do it.