AI Project Delivery Specialist - London

PlanLab, Inc.; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Visa sponsorship

Equity grant

Hybrid office in London

Job summary

PlanLab, Inc. in London is seeking a Delivery Associate to help customers realise value from our AI-driven construction platform. You will prepare and run training, coordinate rollouts across business units and support users day-to-day, feeding what you learn back into the product.

You’ll present to customers directly, manage sessions, and collaborate with platform engineers to tailor workflows. The role suits early-career generalists or technically-minded individuals, with visa sponsorship

Qualifications

• First 1–4 years at MBB, investment banking or similar.
• Junior product or technical roles with customer exposure.
• Early-career startup generalists who have worn several hats.
• Planners, project controls or engineering people looking to move into tech.
• Anyone who has run training, onboarding or rollouts for a software product.

Responsibilities

• Prepare and deliver training sessions, onboarding and workshops for customer teams
• Coordinate rollouts across business units and user groups, sequencing and tracking who goes live when
• Build and maintain training materials, guides and walkthroughs
• Be the day-to-day contact for users on the accounts you support
• Test new workflows and customisations before they go to customers, and gather feedback afterwards
• Track delivery progress, actions and follow-ups so nothing slips between meetings
• Capture what customers ask for, struggle with and care about, and relay it clearly to the delivery and product team
• Collaborate with platform engineers when deeper platform changes are needed
• Over time, solve customer problems directly using the platform and its AI tooling

Skills

Curious learner

Structured communicator

Organised across workstreams

Customer-facing mindset

AI tooling familiarity

Tools

AI tools

Job description

PlanLab, Inc. in London is seeking a Delivery Associate to help customers realise value from our AI-driven construction platform. You will prepare and run training, coordinate rollouts across business units and support users day-to-day, feeding what you learn back into the product.

You’ll present to customers directly, manage sessions, and collaborate with platform engineers to tailor workflows. The role suits early-career generalists or technically-minded individuals, with visa sponsorship