AI Program Manager: Strategic Delivery & Governance

ntrs; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Northern Trust is seeking an experienced Programme Manager to lead the integrated delivery of complex programmes across multiple projects and stakeholder groups. The initial assignment supports a major strategic programme involving artificial intelligence, automation and emerging technologies.

The role requires establishing programme structure, roadmaps, governance, and oversight of outcomes, dependencies, risks, resources, costs and decisions.

Qualifications

• Strong programme-management experience across complex, cross-functional initiatives.
• Experience leading programmes comprising multiple projects, workstreams or delivery teams.
• Strong integrated-planning, governance and dependency-management capability.
• Experience managing programme risks, resources, costs, forecasts and executive reporting.
• Ability to translate strategic objectives into executable roadmaps and delivery plans.
• Ability to identify critical dependencies, constraints and cross-project impacts.
• Strong senior-stakeholder management, facilitation and influencing skills.

Responsibilities

• Establish the programme structure, governance model and delivery cadence.
• Translate strategic objectives into an integrated programme roadmap and plan.
• Define: programme outcomes and scope; projects and workstreams; milestones and delivery gates; roles and accountabilities; governance and decision forums; escalation routes.
• Coordinate business, product, technology, operations, risk and other stakeholders.
• Manage programme-level scope and milestones; dependencies and critical paths; resources and capacity; costs and forecasts; risks, assumptions, issues and decisions; actions and governance requirements.
• Coordinate opportunity assessment, prioritisation and mobilisation.
• Integrate requirements, solution delivery, controls, testing and operational readiness into the programme plan.
• Coordinate pilot design, implementation, adoption and value-measurement activities.
• Monitor progress against agreed outcomes, milestones and delivery gates.
• Identify and resolve cross-project conflicts, dependencies and delivery constraints.
• Escalate material risks, resource gaps and unresolved decisions.
• Prepare executive updates, governance materials and decision papers.
• Facilitate programme, steering and decision-making forums.
• Manage scope changes and assess their impact on outcomes, schedule, cost, resources and risk.
• Maintain clear records of programme decisions, approvals, actions and delivery evidence.
• Coordinate implementation, hand-offs and transition into sustainable ownership.
• Support benefit tracking, post-implementation reviews and lessons learned.
• Use approved digital and AI-enabled tools to improve programme planning, analysis and reporting while retaining appropriate human accountability.

Skills

Programme management

Multi-project leadership

Integrated planning

Governance & reporting

Stakeholder management

Risk & issue management

Job description

Northern Trust is seeking an experienced Programme Manager to lead the integrated delivery of complex programmes across multiple projects and stakeholder groups. The initial assignment supports a major strategic programme involving artificial intelligence, automation and emerging technologies.

The role requires establishing programme structure, roadmaps, governance, and oversight of outcomes, dependencies, risks, resources, costs and decisions.