AI Integrations Engineer for Dynamics 365 & ServiceNow

Primis; York and North Yorkshire; On-site; GBP 60,000 - 90,000; Full time

Job summary

Primis is seeking an AI Developer to build integrations for Microsoft platforms such as Dynamics 365, ServiceNow, and enterprise automation. You will connect AI tools to existing business systems, designing secure, scalable integrations and reusable components.

In this role you’ll collaborate with IT and security teams to implement authentication, CI/CD and monitoring, while delivering practical AI-enabled workflows across the enterprise.

Qualifications

• Experience building integrations with enterprise systems and platforms.
• Strong knowledge of API design, connectors and patterns.
• Proven ability to design secure integrations with authentication/authorization.
• Experience with Azure integration services and workflow automation.
• Familiarity with CI/CD, monitoring and error handling.

Responsibilities

• Integrate solutions with Dynamics 365, ServiceNow, and similar platforms.
• Build and maintain integrations between AI apps and enterprise systems.
• Develop workflows and automation for prioritized AI use cases.
• Create APIs, connectors and tool calls for AI agents.
• Implement authentication and access controls with IT and security teams.
• Design error handling, logging, monitoring and recovery processes.
• Create reusable integration components and patterns.
• Collaborate with business teams to identify where automation or AI fits best.

Skills

AI integration

Workflow automation

Enterprise integration

APIs & connectors

Azure integration

CI/CD & monitoring

Security & access control

Tools

Dynamics 365

ServiceNow

Power Automate

Copilot Studio

Source control

CI/CD tooling

Job description

Primis is seeking an AI Developer to build integrations for Microsoft platforms such as Dynamics 365, ServiceNow, and enterprise automation. You will connect AI tools to existing business systems, designing secure, scalable integrations and reusable components.

In this role you’ll collaborate with IT and security teams to implement authentication, CI/CD and monitoring, while delivering practical AI-enabled workflows across the enterprise.