AI/GenAI Engineer

Vallum Associates; Exeter; On-site; GBP 70,000 - 98,000; Full time

Job summary

Vallum Associates supports a leading organisation in the UK energy sector hiring an experienced AI / GenAI Engineer in Exeter. This hands-on role focuses on designing, building and prototyping practical AI solutions for the Service Management function.

You will translate business problems into technical solutions, develop PoCs and move successful ideas toward production, collaborating with engineering, data and security teams to ensure scalable, secure solutions.

Qualifications

• Hands-on AI/GenAI engineering experience.
• Proven ability to build AI apps, prototypes and PoCs.
• Strong Python development skills.
• Experience with LLMs, embeddings, vector databases and prompt engineering.
• Experience building AI agents / agentic workflows is highly desirable.

Responsibilities

• Design and build AI and GenAI solutions for real Service Management use cases.
• Develop working prototypes and Proofs of Concept.
• Build solutions using LLMs, APIs, RAG, agents and automation technologies.
• Integrate AI capabilities with existing enterprise systems, data and workflows.
• Evaluate models and technical approaches for different use cases.
• Take solutions from initial concept through technical design, build and testing.
• Work with Service Management teams to understand requirements and translate them into technical solutions.
• Collaborate with engineering, architecture, data and security teams to move PoCs towards production.
• Ensure solutions consider security, scalability, governance and enterprise standards.

Skills

Hands-on AI/GenAI

Python

LLMs

LLM APIs

RAG

Embeddings

Vector databases

Prompt engineering

Agentic workflows

API integration

Cloud AI (AWS/Azure/GCP)

Tools

AWS

Azure

GCP

Job description

We’re supporting a leading organisation within the UK energy sector looking for an experienced AI / GenAI Engineer to design, build and prototype practical AI solutions across its Service Management function.

This is a hands‑on engineering role. We need someone who can work with teams to understand a problem or use case and then personally build the solution – taking ideas through prototyping, PoC development and towards production implementation.

The role will involve:

• Designing and building AI and GenAI solutions for real Service Management use cases
• Developing working prototypes and Proofs of Concept
• Building solutions using LLMs, APIs, RAG, agents and automation technologies
• Integrating AI capabilities with existing enterprise systems, data and workflows
• Evaluating models and technical approaches for different use cases
• Taking solutions from initial concept through technical design, build and testing
• Working with Service Management teams to understand requirements and translate them into technical solutions
• Working alongside engineering, architecture, data and security teams to move successful PoCs towards production
• Ensuring solutions consider security, scalability, governance and enterprise standards

What we’re looking for:

• Strong hands‑on AI / GenAI engineering experience
• Proven experience personally building AI applications, prototypes and PoCs
• Strong development skills, ideally Python
• Practical experience working with LLMs and LLM APIs
• Experience with RAG, embeddings, vector databases and prompt engineering
• Experience building AI agents / agentic workflows would be highly desirable
• Experience integrating AI solutions through APIs and existing enterprise systems
• Cloud AI experience across AWS, Azure or GCP
• Strong understanding of taking AI solutions beyond experimentation towards production
• Comfortable working directly with business stakeholders to understand problems and translate them into working solutions
• Service Management / ITSM experience would be advantageous
• Energy/utilities experience would be beneficial