AI-Driven Product Owner - Banking (Contract, Hybrid UK)

Adecco Portugal; Gloucester; Hybrid; GBP 83,000 - 138,000; Full time

Job summary

Pontoon is assisting a client in the banking sector with a Product Owner contract role based in Bristol or Edinburgh, requiring 2 days on site. The role focuses on improving customer journeys through automation and AI, leading a developers team and driving value delivery.

The role demands strong governance of backlog items, discovery processes, and cross-functional collaboration to achieve measurable improvements in customer and colleague experience.

Qualifications

• Proven experience as Product Owner in banking with focus on customer journeys.
• Experience in managing feature teams and backlog prioritisation by value.
• Strong ability to quantify benefits and track value delivery.
• Excellent communication across Operations, Risk, Engineering and Business Readiness.

Responsibilities

• Own and manage journey outcomes beyond backlog maintenance.
• Drive discovery to challenge and improve workflows.
• Prioritise features using OKRs while guiding Developers.
• Collaborate across functions to streamline delivery.
• Quantify benefits and track value against goals.
• Make prioritisation decisions to reduce ambiguity for delivery teams.
• Deliver modernised Pega Cloud journeys aligned with strategy.

Skills

Product Owner

Banking sector experience

Backlog management

OKRs

Team management

Automation & AI

Stakeholder collaboration

Tools

Pega Cloud

Job description

Pontoon is assisting a client in the banking sector with a Product Owner contract role based in Bristol or Edinburgh, requiring 2 days on site. The role focuses on improving customer journeys through automation and AI, leading a developers team and driving value delivery.

The role demands strong governance of backlog items, discovery processes, and cross-functional collaboration to achieve measurable improvements in customer and colleague experience.