AI-Driven Product Analyst & UX Optimizer

Afficiency; York and North Yorkshire; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work arrangement

Health, dental, vision benefits

401k matching

Generous PTO

WFH equipment stipend

Career learning environment

Job summary

Afficiency is seeking a hybrid analyst–builder to dig into usage data, identify friction, and prototype fixes using AI tools like Claude. You’ll move from findings to shipped improvements, collaborating with product, engineering, and underwriting teams to drive measurable impact.

Expect around 2+ years in analytics or product-adjacent roles, with experience in product analytics tools or SQL. A willingness to learn and ship is essential for success in a fast-paced environment.

Qualifications

• 2+ years of business, analyst, operations or product-adjacent work experience.
• Experience with product analytics tools (session replay / funnel analytics) or SQL.
• Hands-on experience using AI tools to build workflows, automations or prototypes.

Responsibilities

• Own ongoing review of product and UX journeys to identify friction and drop-offs.
• Dig into usage data (sessions, support tickets, funnels) to surface root causes.
• Turn findings into prioritized, business-impactful recommendations.
• Prototype or implement fixes using AI tools and collaborate with teams to ship them.
• Partner with product, engineering and underwriting to scope and ship changes.
• Measure changes and iterate based on results.

Skills

Analytical mindset

Communication skills

Problem solving

AI tooling

SQL knowledge

Tools

SQL

Job description

Afficiency is seeking a hybrid analyst–builder to dig into usage data, identify friction, and prototype fixes using AI tools like Claude. You’ll move from findings to shipped improvements, collaborating with product, engineering, and underwriting teams to drive measurable impact.

Expect around 2+ years in analytics or product-adjacent roles, with experience in product analytics tools or SQL. A willingness to learn and ship is essential for success in a fast-paced environment.