AI-Driven Process Transformation Lead

WeAreTechWomen; Greater London; Hybrid; GBP 85,000 - 125,000; Full time

Job summary

Accenture is seeking a Transformation Designer to own end-to-end process design with AI integration. You will shape future-state processes, specify how AI agents fit into each step, and guide adoption across client teams.

You will run discovery workshops, defend recommendations to senior leaders, and drive change across operating models. You will embed AX Design principles, ensure practical handoffs between humans and agents, and support business development while coaching junior practitioners.

Qualifications

• Experience in process excellence, process redesign, or management consulting.
• Demonstrated ability to lead client discovery workshops and present recommendations to senior leadership.
• Proven track record building benchmarking analyses and change-impact assessments.
• Experience using AI-assisted tools for benchmarking, analytics, or workshop facilitation.
• Experience designing future-state processes with AI to reinvent the way the work is done.

Responsibilities

• Lead future-state process specification, AI integration design, operating model changes, and adoption planning for your assigned area.
• Run client discovery workshops and stakeholder interviews; present and defend recommendations to senior client leadership; manage day-to-day client relationships.
• Drive benchmarking analysis and change-impact assessments grounded in deep knowledge of how your industry operates.
• Facilitate design thinking sessions and co-creation workshops with cross-functional client teams.
• Connect operating model to future-state processes to drive practical transformation approaches.
• Build and maintain documented redesign methods and playbooks for your areas.
• Contribute to business development by qualifying opportunities and co-authoring proposals.
• Coach junior practitioners on process redesign methods and AI design principles.

Skills

Process redesign

AI integration design

Client discovery workshops

Change management

Executive communication

Education

Bachelor's Degree or equivalent

Tools

AI-assisted tools

Process mining

Digital twin concepts

Job description

Accenture is seeking a Transformation Designer to own end-to-end process design with AI integration. You will shape future-state processes, specify how AI agents fit into each step, and guide adoption across client teams.

You will run discovery workshops, defend recommendations to senior leaders, and drive change across operating models. You will embed AX Design principles, ensure practical handoffs between humans and agents, and support business development while coaching junior practitioners.