AI Delivery Tech Lead – Enterprise CCaaS

Accenture PLC; Greater London; On-site; GBP 90,000 - 150,000; Full time

Benefits offered by this job

25 days leave per year

Private healthcare

Pension plan

Employee assistance

Career development

Job summary

Accenture Song is seeking an AI Delivery Tech Lead to architect and deliver agentic AI experiences at scale for enterprise clients. The role combines hands-on AI engineering with strategic technical advisory, focusing on AI-powered customer platforms and RAG pipelines.

You'll engage with client teams, lead technical delivery, and mentor engineers while shaping the practice and contributing to sales and thought leadership in production AI engineering.

Qualifications

• Strong hands-on engineering with production AI experience.
• Exposure to enterprise/regulatory environments is a plus.
• Experience in agile, client-facing delivery contexts.

Responsibilities

• Architect and build agentic experiences to production.
• Advise clients on AI architecture decisions and platform choices.
• Deliver scalable, observable AI-driven customer platforms.
• Develop and support RAG pipelines and multi-agent orchestration.

Skills

Python

RAG pipelines

Multi-agent systems

LLM-based products

LangGraph/LangChain

Cloud platforms

AI architecture

Agile delivery

Tools

AWS Bedrock

GCP Vertex AI

Azure AI Studio

CI/CD for AI

Job description

Accenture Song is seeking an AI Delivery Tech Lead to architect and deliver agentic AI experiences at scale for enterprise clients. The role combines hands-on AI engineering with strategic technical advisory, focusing on AI-powered customer platforms and RAG pipelines.

You'll engage with client teams, lead technical delivery, and mentor engineers while shaping the practice and contributing to sales and thought leadership in production AI engineering.