AI Content Operations Manager

Insider; Greater London; On-site; GBP 75,000 - 120,000; Full time

Job summary

Insider One is seeking an AI Content Operations Manager to architect and operate our AI-powered content engine. You will design agents, workflows and templates that accelerate content production, while maintaining brand and quality across social, blogs, GEO and email channels.

You will balance automation with strong editorial judgement, collaborate with Brand, Product Marketing and Demand Gen, and own day-to-day operations in a fast-paced global environment.

Qualifications

• 5+ years of experience across content marketing, campaign marketing, editing or related field, preferably in B2B SaaS or technology.

Responsibilities

• Design, build and continuously improve AI agents, automations and workflows for content creation, adaptation, approval and distribution.
• Review and edit all marketing content using editorial judgement and subject matter expertise.
• Create and deploy content across social media, blogs, GEO, email, video, executive and internal communications.

Skills

AI content operations

Editorial judgement

Campaign thinking

AI tools

Content marketing

Project management

APIs & automation

Stakeholder management

Tools

APIs

Automation tools

AI platforms

Job description

• We're looking for a curious, creative and highly organized AI Content Operations Manager to help build the next generation of Insider One's global content marketing function
• Reporting to the VP, Marketing, Brand and Communications, you will act as both the architect and operator of our AI-powered content engine. You will design the agents, automations and workflows that help us create high-quality content faster and deploy it consistently across the business
• This is not a traditional content marketing role. You will combine strong editorial judgement, campaign thinking and hands-on AI expertise to deliver content across social media, video, blogs, GEO, executive communications, internal communications, external communications and integrated campaigns
• Design, build and continuously improve AI agents, automations and workflows for content creation, adaptation, approval and distribution
• Review and edit all marketing content using your best judgement and taste, and subject matter expertise
• Create and deploy content across social media, paid advertising, blogs, website pages, GEO, email, video, executive communications, internal communications and external communications
• Own the day-to-day operation of Insider One's AI-powered content engine
• Develop reusable prompts, templates, knowledge bases and content frameworks that improve speed, quality and consistency
• Plan and execute integrated campaigns in collaboration with Brand, Design, Product Marketing, Demand Generation, PR, Regional Marketing and other teams
• Repurpose and personalize core content across different channels, formats, audiences and regions
• Maintain strong editorial standards, ensuring AI-assisted content is accurate, relevant, on-brand and commercially effective
• Establish practical governance and quality assurance processes for AI-generated content
• Evaluate new AI tools and identify opportunities to improve productivity across the wider marketing organisation
• Measure content and workflow performance, using insights to improve output and efficiency continuously
• Roll up your sleeves and execute, moving confidently between strategy, systems building, editing and execution

Knowledge of SEO, GEO and modern content performance best practicesDemonstrable experience using generative AI tools in a professional marketing environmentComfortable balancing automation with human creativity, judgement and accountability5+ years of experience across content marketing, campaign marketing, editing or a related field, preferably within B2B SaaS or technologyExcellent project management skills and the ability to manage multiple priorities in a fast-paced global environmentFamiliarity with APIs, automation tools, AI platforms or marketing technology is an advantageA systems mindset, with the curiosity and confidence to experiment, learn and challenge existing ways of workingExperience working with senior executives and translating complex ideas into clear, compelling communicationsExcellent writing, editing and editorial judgement across multiple formats and audiencesExperience building AI workflows, automations, agents or repeatable content production systemsStrong understanding of campaign development and cross-channel content deliveryStrong stakeholder management skills and a collaborative approach to working across teamsTo do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mileWe aren't just hiring for a position; we are hiring for a mission - a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out thereIf this sounds like who you are and where you aspire to be, we are excited to meet you