AI Consultant

Creatio; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Growth opportunities

Flexible work arrangements

Recognition program

Innovative culture

Benefits & rewards package

Job summary

Creatio is seeking an AI Consultant to join our London office. You will guide enterprises in identifying, designing, and launching AI agents with measurable ROI, bridging business consulting, AI strategy, and solution design.

You will collaborate with AI engineers, product, solution engineering, sales, and customer success teams to ensure successful deployment and adoption. The role emphasizes translating business needs into actionable AI concepts, defining adoption roadmaps, and delivering

Qualifications

• Experience translating business requirements into solution designs.
• Experience with enterprise customers and multiple stakeholders.
• Excellent executive communication and presentation skills.
• Hands-on experience designing or launching AI-powered solutions.
• Strong business analysis and process design capabilities.
• Familiarity with modern LLMs and AI agent architectures.

Responsibilities

• Collaborate with customers to develop AI adoption roadmaps.
• Identify high-impact AI use cases based on business impact.
• Translate problems into solution concepts and proposals.
• Design AI agent solutions and redesign workflows.
• Define integration with CRM, ERP, and other systems.
• Prepare agent specifications and documentation for delivery teams.
• Collaborate with Sales, Customer Success, Product, Delivery teams.
• Support customer presentations and executive discussions on AI strategy.
• Stay up to date with emerging AI technologies and trends.

Skills

Business analysis

Process design

Value mapping

Discovery

LLMs familiarity

AI agent architecture

APIs & integrations

Solution consulting

Stakeholder management

Executive communication

English communication

Analytical thinking

Systems thinking

Tools

APIs

Enterprise integrations

Job description

Creatio is an AI CRM and workflow platform where people and AI agents work together - with no limits on users, agents, or scale.We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognized by top industry analysts as aLeader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named toInc.'s Best Workplaces list,recognizing our commitment to employee wellbeing and a strong workplace culture.

Who we're looking for:

AI Consultant to join our London officeand help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.

Key Responsibilities:

• Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
• Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
• Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
• Design AI agent solutions and redesign workflows around them - removing repetitive work, unlocking new possibilities.
• Define how AI agents integrate with enterprise systems - CRM, ERP, SaaS applications, APIs, MCPs, workflows.
• Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
• Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
• Support customer presentations and executive discussions around AI strategy.
• Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.

Required Skills & Competencies:

• Strong skills in business analysis, process design, value mapping, and discovery.
• Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
• Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
• Hands-on experience designing or launching AI-powered solutions or AI agents.
• Experience translating business requirements into solution designs.
• Experience working with enterprise customers and multiple stakeholders.
• Excellent executive communication and presentation skills.
• Strong analytical and systems thinking.
• Excellent spoken and written English.

What to expect from us:

• Growth & Development:Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being:We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact:A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture:Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package:We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.