AI & Automation Specialist Higher Apprenticeship - Tecna

QA Limited; Farnborough; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days holiday

Private health care after probation

Paid volunteering

Parking on site

Job summary

Tecna invites applications for an AI & Automation Specialist Apprentice to gain hands-on experience while studying towards a Level 4 apprenticeship. You will identify automation opportunities, develop AI-powered solutions, and streamline digital processes across the business.

Working with multiple departments, you will design, test, and implement automation, create training materials, and support data-driven decision making while developing practical technical skills and professional

Qualifications

• Level 3 Qualification or equivalent work experience required.
• GCSEs including English & Maths at grade 4 (C) or above.
• Willingness to learn and develop new technical skills.
• Interest in AI, automation and digital technologies.

Responsibilities

• Identify repetitive processes and opportunities for automation.
• Assist design, development, testing and implementation of AI/automation solutions.
• Support automated workflows using no-code/low-code platforms.
• Analyse requirements and map processes for efficiency improvements.
• Use AI tools to improve productivity, reporting and decision-making.
• Support integration of software systems and digital tools.
• Assist data collection, analysis and reporting to measure impact.
• Promote ethical AI practices per policy and standards.
• Create process docs, user guides and training materials.
• Collaborate with stakeholders to adopt new technologies.
• Contribute ideas in continuous improvement projects.
• Stay aware of emerging AI and automation trends.

Skills

AI & Automation interest

Problem solving

Communication skills

Attention to detail

Teamwork

MS Office

Willingness to learn

Curiosity

Innovative thinker

Adaptable

Professionalism

Customer service

Tech passion

Education

Level 3 Qualification or equivalent

Tools

Microsoft Office

Power Automate

Power Apps

Zapier

Make

Microsoft Copilot

Job description

About the role

We are looking for a motivated and innovative AI & Automation Specialist Apprentice to join us here at Tecna. This is an exciting opportunity to develop practical skills in artificial intelligence, business process automation, digital transformation, and data-driven decision making while studying towards a Level 4 AI & Automation Specialist Apprenticeship qualification. The programme focuses on identifying opportunities for automation, implementing AI-powered solutions, and supporting the responsible adoption of emerging technologies across the business.

The successful candidate will work closely with various departments to streamline processes, improve efficiency, and support digital innovation initiatives.

Responsibilities

• Identify repetitive business processes and recommend opportunities for automation
• Assist in the design, development, testing, and implementation of AI and automation solutions
• Support the creation of automated workflows using no-code and low-code platforms
• Analyse business requirements and map existing processes to identify efficiency improvements
• Use AI tools and technologies to improve productivity, reporting, and decision-making
• Support the integration of software systems and digital tools across the organisation
• Assist with data collection, analysis, and reporting to measure the effectiveness of automation initiatives
• Promote responsible and ethical AI practices in line with company policies and industry standards
• Create process documentation, user guides, and training materials
• Work with stakeholders to gather requirements and support the successful adoption of new technologies
• Participate in continuous improvement projects and contribute ideas for innovation
• Maintain awareness of emerging AI and automation technologies and industry best practices

Required skills

• Strong interest in artificial intelligence, automation and digital technologies
• Good problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Organised with strong attention to detail
• Ability to work independently and as part of a team
• Competent IT skills, including Microsoft Office applications
• Willingness to learn and develop new technical skills
• Curious and eager to learn
• Innovative thinker with a proactive approach
• Adaptable and open to change
• Professional and accountable
• Committed to delivering excellent customer and stakeholder service
• Passionate about using technology to solve business challenges

Desirable experience

• Experience using Microsoft Copilot, ChatGPT or other AI tools
• Knowledge of Power Automate, Power Apps, Zapier, Make, or other workflow automation platforms
• Understanding of business processes and process improvement methodologies
• Basic knowledge of data analysis or reporting tools

Entry requirements

• Level 3 Qualification (Apprenticeship/A Levels/BTEC etc.)
• OR equivalent work experience (typically 2 years in a relevant role)
• AND
• 5 x GCSE’s including English & Maths at Grade 4 (C) or above

Working hours

40 hours per week

Benefits

• 25 days holiday + bank holidays
• Private health care once passed probation
• Paid volunteering
• 4 social events a year
• Parking on site

Future prospects

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About the Company

Tecna is a creative events and exhibitions organisation delivering high-quality exhibition stands, live event environments, experiential activations, and bespoke installations for clients across a wide range of industries. We pride ourselves on craftsmanship, innovation, and delivering exceptional experiences.