AI Automation Engineer - 6 Months FTC

Zepz; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Unlimited annual leave

Great healthcare benefits

Employee discounts

Job summary

Zepz is hiring an Automation Engineer on a six-month contract to transform AI and automation ideas into practical, maintained solutions within the People team. This is a high-impact engineering role embedded in the team, not an HR position.

You don’t need HR background; you should be a pragmatic, sharp builder who ships complex workflows into fast, rock-solid automation. Work will involve designing and deploying automation across HRIS, Slack, Google Workspace and Jira, collaborating with People

Qualifications

• Hands-on engineering delivery across API integration and system automation.

Responsibilities

• Design, build, and deploy automation solutions for HR workflows.
• Integrate AI agents with HRIS, Slack, Google Workspace and Jira.
• Collaborate with People Leadership and central IT to align requirements and governance.
• Embed human-in-the-loop checkpoints and monitor system health for security and performance.
• Provide clear progress reporting to stakeholders.

Skills

API integration

Data flow design

System-to-system automation

LLMs in prod

Agent orchestration

Tool calling

Function calling

Prompt engineering

Context engineering

Evaluation

MCP servers

Process design

Stakeholder communication

Sensitive data handling

Tools

HiBob

Claude

Job description

At Zepz, we're all about breaking down barriers for our customers and our teammates. Our purpose is deeply personal, we provide a lifeline and deliver opportunities to cross-border communities that need it most through cutting edge finance and tech. Zepz is the power behind WorldRemit and Sendwave, driven by the mission to celebrate the incredible impact migrants have, both at home and abroad. We're not just moving money; we're building a world that truly recognizes and supports global connections.

Who You'll Be Joining

We look for mission-driven builders who thrive in a fast-paced environment connected to a true purpose. We’re an always developing team of experts that enjoy problem solving and bring clarity to tough challenges. At Zepz, we are Relentless Learners, always seeking feedback, and Responsible Owners, treating company resources like our own. We depend on Transparent Communicators who keep the team aligned through open, honest talk.

Our Core Commitments — What We Live By

Our vibrant and truly diverse culture is built on three core commitments, that guide how we work and interact:

• Integrity: We always do the right thing. It’s simple, but it’s the foundation of everything we build for our customers and each other.
• Outcomes: We work for our customers. Their success and prosperity are the results we focus on delivering.
• Velocity: We are fast! We maintain high energy levels and make smart decisions quickly, keeping us nimble and ahead of the curve.

Perks of Joining Our Team

We believe in empowering colleagues because we genuinely trust our team. Our culture is founded on this high trust, which naturally encourages the high ownership that drives us to meet our shared high expectations and deliver high performance. While we have all the tools to work remotely, we value the purpose and benefits of in-person connections so we expect our teams to come to the office on a regular basis, and therefore be within a comfortable commutable distance from our London office. Alongside a great office environment, think unlimited annual leave , great healthcare benefits, and employee discounts. We want you to thrive and focus entirely on making your biggest impact! In turn, we expect you to bring high ownership and commitment to your work. This is a place where we value trust and high performance, and we'll provide the environment and support needed for you to excel

• Unlimited annual leave
• Great healthcare benefits
• Employee discounts

About the Role

AI transformation in People is no longer a future state for us — it is the present work. Across the entire candidate through employee experience, we are moving from manual, people-intensive processes to automation-enabled operations across our core People team tech stack. What we need now is the engineering capability to move faster. We are hiring an Automation Engineer on a six-month contract to take a defined backlog of AI and automation initiatives and turn them into working, maintained solutions. This is a high-impact engineering role embedded within the People team—not an HR role. You don’t need an HR background; you just need to be a pragmatic, sharp builder who loves turning complex operational workflows into fast, rock-solid automated systems.

What you will focus on

In this role, you will design, build, and deploy automation solutions including: AI agents and integrations that streamline People workflows across our HR tech stack (including HRIS, Slack, Google Workspace, and Jira). Working closely with People Leadership and central IT, you will bridge the gap between HR requirements and technical execution—connecting structured data with policy context, embedding crucial governance controls (like human-in-the-loop checkpoints), and monitoring system health to ensure secure, high-performing solutions with clear, jargon-free progress reporting. You will hit the ground running against an established backlog priorities.

What you bring to the table

• Hands-on engineering delivery across API integration, data flow design and system-to-system automation
• Demonstrable experience building with LLMs in production — agent orchestration frameworks, tool and function calling, prompt and context engineering, and evaluation.
• Comfortable configuring and extending MCP servers, or the confidence to get there quickly.
• Strong process-design instincts: you can look at a human workflow and see where the joins, exceptions and failure modes are.
• A track record of shipping independently in a six-month window, with minimal engineering scaffolding around you.
• The communication skills to work daily with non-technical stakeholders and explain trade-offs without jargon.
• Sound judgement on sensitive data — you understand why employee data demands a higher bar.

Nice to have

• Prior work experience with applicable People platforms, particularly HiBob & Claude
• Experience in a regulated environment, or with GDPR-relevant data handling
• Fintech or high-growth scale-up background

AI Literacy & Tools

As Zepz, we’re building AI into how we work. We’re on a journey to making AI utilisation streamline what we do. "For this position we are looking for:"

• Proficient depth of knowledge around automation, AI and how those can be applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications.
• Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data. We want people who actively use AI to increase productivity, not those who are waiting to be told to.
• Strong AI literacy — an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it.
• Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance.
• Prior experience using Claude (Anthropic) is a nice-to-have but not essential — what matters most is that you are genuinely engaged with AI as a tool, comfortable experimenting, and eager to share what works with your wider team

If you want to join us in our journey to break barriers in financial access and improve lives globally, there's no better place or time to join.

Our global team of 800+ people is spread across six continents. We aspire to hire the best mix of people from former Olympians to YouTube influencers and we speak over twenty languages.

This incredible diversity isn't a bonus; it's the engine that lets us serve the world.