AI & Automation Consultant

Mason & Co; United Kingdom; Remote; GBP 63,000 - 77,000; Full time

Benefits offered by this job

Fully remote working

Job summary

Mason & Co IT Consultancy LTD is seeking an AI & Automation Consultant to identify worthwhile AI opportunities, assess readiness and implement practical solutions with safeguards. You’ll combine business analysis with hands-on delivery for AI-enabled workflows, assistants and integrations across client systems.

You’ll run discovery sessions, evaluate value and feasibility, and design testing, governance and delivery plans in a fully remote role based in the United Kingdom.

Qualifications

• Practical experience delivering AI-enabled solutions or business process automation.
• Ability to translate business needs into clear use cases and workable solutions.
• Experience using generative AI platforms such as OpenAI or Claude.
• Experience with APIs, webhooks and workflow or integration platforms.
• Understanding of generative AI limitations, including unreliable outputs and the need for evaluation.
• Awareness of data protection, access controls and responsible handling of business information.
• Ability to identify where human oversight and approval are required.
• Strong communication, documentation and stakeholder management skills.
• A structured approach to testing, troubleshooting and measuring outcomes.
• Ability to work independently in a remote environment.

Responsibilities

• Run discovery sessions to understand business processes, operational challenges and potential AI use cases.
• Assess organisational readiness, including people, processes, data and ownership.
• Evaluate proposed initiatives for value, feasibility, risks and required safeguards.
• Prioritise opportunities and define clear objectives, success measures and delivery plans.
• Design and implement AI-enabled workflows, assistants and integrations using suitable platforms and native capabilities.
• Connect solutions to approved business systems through APIs and supported integration tools.
• Define and test human review, escalation and fallback arrangements.
• Test output quality, reliability and failure scenarios before release.
• Document solution behaviour, limitations, access requirements and operating procedures.
• Support user adoption and monitor whether delivered solutions achieve their intended outcomes.

Skills

Communication

Documentation

Stakeholder management

Independent work

Tools

Zoho One

Zoho Flow

Zoho Creator

Deluge

Retrieval-augmented generation

Job description

Mason & Co IT Consultancy LTD | Full time

Mason & Co IT Consultancy helps organisations connect their systems, improve everyday operations and put AI to practical use.

We’re looking for an AI & Automation Consultant to help clients identify worthwhile opportunities, assess their readiness and implement practical solutions with appropriate safeguards.

You’ll combine business analysis with hands-on delivery, helping organisations apply AI and automation to real operational needs. Projects may include workflow automation, AI assistants, agents and integrations with existing business systems.

This is a permanent, full-time, fully remote role with a salary of £70,000 per annum.

Your responsibilities will include:

• Run discovery sessions to understand business processes, operational challenges and potential AI use cases.
  
• Assess organisational readiness, including people, processes, data and ownership.
  
• Evaluate proposed initiatives for value, feasibility, risks and required safeguards.
  
• Prioritise opportunities and define clear objectives, success measures and delivery plans.
  
• Design and implement AI-enabled workflows, assistants and integrations using suitable platforms and native capabilities.
  
• Connect solutions to approved business systems through APIs and supported integration tools.
  
• Define and test human review, escalation and fallback arrangements.
  
• Test output quality, reliability and failure scenarios before release.
  
• Document solution behaviour, limitations, access requirements and operating procedures.
  
• Support user adoption and monitor whether delivered solutions achieve their intended outcomes.
  

Requirements

• Practical experience delivering AI-enabled solutions or business process automation.
  
• Ability to translate business needs into clear use cases and workable solutions.
  
• Experience using generative AI platforms such as OpenAI or Claude.
  
• Experience with APIs, webhooks and workflow or integration platforms.
  
• Understanding of generative AI limitations, including unreliable outputs and the need for evaluation.
  
• Awareness of data protection, access controls and responsible handling of business information.
  
• Ability to identify where human oversight and approval are required.
  
• Strong communication, documentation and stakeholder management skills.
  
• A structured approach to testing, troubleshooting and measuring outcomes.
  
• Ability to work independently in a remote environment.
  

Experience with Zoho One, Zoho Flow, Zoho Creator, Deluge, retrieval-augmented generation or agent workflows would be useful. Experience supporting organisations with AI adoption or governance would also be valuable.

• Fully remote working.
  
• Varied projects combining AI, automation and connected business systems.
  
• The opportunity to shape practical solutions and measure their business impact.