We are looking for an AI Adoption & Enablement Specialist to help accelerate the practical and responsible use of artificial intelligence across a global professional environment.
This is a hands‑on role for someone who can connect emerging technology with the way people actually work. You will help colleagues understand how AI can improve everyday workflows, support teams as they experiment with new tools, and turn complex technical capabilities into clear, useful guidance.
Working across functions and levels of seniority, you will combine training, communications, user support, experimentation and stakeholder engagement. You will play an important role in helping teams build confidence with AI and translating new capabilities into measurable improvements in how work gets done.
Key Responsibilities
Drive Adoption and Practical Use
- Work directly with teams to identify opportunities to incorporate AI into day‑to‑day workflows.AI Adoption & Enablement Specialist
- Support individuals and groups as they adopt new AI tools and approaches.
- Understand common barriers to adoption and help develop practical solutions.
- Capture recurring questions, challenges and feedback to improve guidance, training and user experience.
- Provide hands‑on support for approved AI tools, including answering questions and helping users resolve common issues.
- Advise colleagues on effective prompting, workflow design and responsible use of AI.
- Contribute to broader plans and initiatives designed to increase AI adoption across the organisation.
Design and Deliver Training
- Create and deliver engaging AI learning programmes for audiences with varying levels of technical experience.
- Facilitate workshops, team sessions and live demonstrations.
- Develop virtual learning sessions and other digital learning formats.
- Produce clear written guidance, quick‑reference materials and internal communications.
- Create short‑form educational content, including recorded demonstrations and explainer videos.
- Translate technical concepts into practical examples that are relevant to different roles and business needs.
- Support internal communications and engagement campaigns that build awareness and confidence in AI.
- Travel to different offices or locations where required to deliver training and support implementation.
Assess Emerging Tools and Capabilities
- Research and test new AI products, features and platforms.
- Evaluate tools through practical experimentation and real‑world use cases.
- Assess potential value, limitations, risks and implementation considerations.
- Gather structured feedback from users and translate it into actionable insights.
- Support decisions around introducing, expanding, improving or retiring AI tools.
- Maintain a strong understanding of developments in generative AI and consider how emerging capabilities may be relevant to the organisation.
About You
You are curious about both technology and people. You enjoy understanding how work is done, identifying where technology can make a meaningful difference, and helping others adopt new ways of working.
You will be comfortable working in an evolving environment where the right answer is not always obvious. You can move easily between strategic discussions with senior stakeholders and practical, hands‑on support for individual users.
You are likely to bring:
- Practical experience using generative AI tools in a professional context, with a clear understanding of their strengths, limitations and appropriate applications.
- Excellent written communication skills and the ability to turn complex ideas into concise, practical guidance.
- Strong presentation and facilitation skills, including the ability to create compelling visual materials and deliver sessions to senior audiences.
- Confidence working with stakeholders at different levels and adapting your communication style to suit the audience.
- Experience assessing software, digital products or emerging technologies from a user and business perspective.
- Strong judgement when considering usefulness, risk, adoption challenges and implementation requirements.
- The ability to take ambiguous problems and turn them into clear processes, workflows, resources or solutions.
- A proactive, self‑directed approach and a willingness to take ownership from idea through to delivery.
- Strong interpersonal awareness and an interest in how people, teams and organisations work.
- The flexibility to travel internationally when required.