AHP) Business Support Officer

Midlands Partnership NHS Foundation Trust; Bonehill; On-site; GBP 25,000 - 35,000; Full time

Job summary

Midlands Partnership NHS Foundation Trust is seeking an experienced administrative professional to support service managers across multiple sites. The role involves coordinating information requests, compiling activity reports, and distributing updates to team leaders and stakeholders.

You will attend internal and external meetings, take minutes, and ensure timely, accurate data for key performance indicators.

Qualifications

• Proficient with MS Office suite and data handling.

Responsibilities

• Request information / activity reports for Service Manager and Team Leaders; ensure data timeliness and quality.
• Provide a central point of contact to respond to/resolve queries related to KPIs.
• Attend internal and external meetings; take minutes and distribute using appropriate systems.

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

ensure consistency and equity of provision across Services/Teams as required. Responsible for liaising with Corporate / Support Services to obtain data / performance reports e.g. activity reports, workforce and training data, financial information. Provide regular monthly Service/Team updates as required to Service Manager and Team Leaders. Attend internal and external meetings relevant to post, taking minutes and distributing using appropriate systems, arranging a variety of meetings and sourcing agenda items, as directed by the Service Manager and Operational Team Leader. To be available for regular supervision by Team Leaders Support and participate in the Business Meetings held on a monthly basis within the clinical teams. Be accessible wherever possible at all times within core working hours. Requirement to travel between Trust sites across a wide geographical area within Staffordshire and Stoke on Trent. Ability to use a range of software programs, such as Microsoft Word, Excel

PowerPoint, Outlook, and a range of office equipment including multi-function device for photocopying, printing, scanning etc

Main duties and responsibilities

Request information / activity reports that are required on behalf of the Service Manager, Team Leaders including data timeliness, data quality, waiting times, wait lists, management reports etc. Provide a central point of contact to respond to/resolve any queries on behalf of Service Manager, and Team Leaders where appropriate in relation to all Key Performance Indicators. Contribute to a robust and strong cohesive framework from the established BSO network, providing support to colleagues to

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System: Midlands Partnership University NHS Foundation Trust. North Staffordshire Combined Healthcare NHS Trust. University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service. Staffordshire and Stoke-on-Trent Integrated Care Board.