Administrator Support

University Hospitals of Derby and Burton NHS Foundation Trust; Walton-on-Trent; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is recruiting for a Discharge and Transfer Team administrator to provide essential administrative support within the patient journey. The role is based at Queen's Hospital Burton and involves 37.5 hours per week.

You will handle queries and perform general administrative tasks, supporting a senior team and maintaining accurate records and supplies in line with Trust policies.

Qualifications

• Excellent communication, administrative and organisational skills.
• Strong communication skills and discretion while working within a multi-disciplinary team.

Responsibilities

• Use patient administration system and Trust applications to support the patient’s pathway.
• Answer queries via telephone or face to face promptly and efficiently.
• Perform general admin tasks: filing, photocopying, scanning, fault reporting, data input and maintaining spreadsheets.
• Provide administrative support to the senior team as required.
• Order and maintain team supplies in line with Trust policies.

Skills

Communication

Administrative

Organisational

Job description

An exciting opportunity has arisen to join a dynamic and forward thinking Discharge and Transfer Team. We are looking for an enthusiastic and motivated team player with excellent communication, administrative and organisational skills.

You will require strong communication skills as you will be working as part of a larger multi-disciplinary team. You will be required to demonstrate sensitivity and discretion.

This post is for 37.5 hours per week. This will be based at Queen's Hospital Burton.

• To use patient administration system and other Trust applications required to support the patient’s pathway.
• Responsible for dealing with all queries, either via telephone or face to face promptly and efficiently.
• Responsible for completion of general administration tasks, including filing, photocopying, scanning, fault reporting, data inputting and maintaining spreadsheets.
• Administration support for the senior team may be required.
• Order and maintain team supplies as necessary and in accordance with Trust policies

Closing date of applications: 14th September 2026

Date of interview: 28th September 2026

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

For further details / informal visits contact: Name: Michelle Gregory-Frost Job title: Staffordshire complex discharge lead Email address: [e-mail] Telephone number: 07894129667
Ashleigh Watson
Senior Sister
07385516897