Agriculture Relationship Manager - Business Banking - Northampton

HSBC; Northampton; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a proactive Agriculture Relationship Manager to join their Business Banking team in Northampton. This hybrid role focuses on delivering exceptional customer service to a diverse portfolio of Agriculture clients. You'll engage with various stakeholders, driving revenue growth through a needs-based approach and ensuring compliance with risk management standards. If you're passionate about making a difference in the SME market and have a knack for building effective relationships, this is the perfect opportunity for you to thrive in a supportive and inclusive environment.

Qualifications

• Proven experience in customer service and commercial banking.
• Strong understanding of risk management and compliance.

Responsibilities

• Manage a portfolio of up to 80 Agriculture clients.
• Conduct proactive credit risk assessments and due diligence.

Skills

Customer Service

Commercial Banking

Relationship Management

Risk Management

Communication Skills

Education

Degree in Finance or Business

Job description

Agriculture Relationship Manager - Business Banking - Northampton

Brand: HSBC

Area of Interest: Commercial Banking

Location: Northampton, GB, NN4 0YR

Work style: Hybrid Worker

Date: 9 Apr 2025

Agriculture Relationship Manager – Northampton

Through Business Banking, our global network offers comprehensive support and services to businesses in the SME market. From expanding overseas to managing the cash and trade flows of established enterprises, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to-end solutions designed to help small businesses reach their potential.

We are seeking a proactive and customer-focused individual to join this team as an Agriculture Relationship Manager.

The Agriculture Relationship Manager will provide dedicated customer service to a portfolio of Agriculture clients, with accountability for sales, service, risk, and operational delivery. This role involves engagement with both external and internal stakeholders, including Sales, Product Development, Risk, and Compliance teams.

Your responsibilities will include:

• Face-to-face meetings with Agriculture customers, managing a portfolio of up to 80 clients
• Providing outstanding customer service to these clients
• Driving revenue growth by understanding customer needs and adopting a needs-based approach to increase new business
• Growing the business sustainably by identifying opportunities to expand the portfolio and leveraging HSBC's extensive network
• Learning about customers' businesses and industries to promote insights, enrich conversations, and deliver fair outcomes
• Proactive credit risk assessments and customer due diligence reviews
• Managing financial crime risk by identifying, assessing, accepting, monitoring, and mitigating risk in compliance with HSBC’s standards and policies

The ideal candidate for this role will have:

• A passion for delivering outstanding customer service and making a difference
• Experience in Commercial Banking or similar entities
• Experience or knowledge in agricultural or relationship management roles is advantageous
• Understanding of commercial credit and lending
• Experience in building effective networks and developing trusted relationships
• Strong written and verbal communication skills
• An understanding of risk management and compliance with HSBC’s policies and regulatory processes

This is a hybrid role based in Northampton, covering Northamptonshire, Peterborough, East and South Midlands regions.

We value diverse perspectives and are committed to creating inclusive workplaces. HSBC strives to remove barriers and ensure careers are accessible and inclusive for everyone, regardless of gender, ethnicity, disability, religion, sexual orientation, or age.

If you require accommodations or adjustments during the recruitment process, please contact our Recruitment Helpdesk.