Agile Product Manager - Global Individual Health

The Cigna Group; Glasgow; On-site; GBP 60,000 - 85,000; Full time

Job summary

A leading company in healthcare seeks an Agile Product Management Manager to define sustainable solutions that meet customer needs, drive delivery roadmaps, and collaborate with multiple stakeholders. The role requires strong expertise in agile methodologies, effective leadership for Product Owners, and a keen understanding of market opportunities. Ideal candidates will have a Bachelor's Degree and significant experience in product management within the healthcare sector.

Qualifications

• Bachelor’s Degree required.
• Strong English language skills required.
• Experience working in JIRA or equivalent.

Responsibilities

• Lead on product discovery phases to understand customer needs and define product vision.
• Collaborate with cross-functional teams to validate product hypotheses and make data-informed decisions.
• Present product ideas, strategies, and performance metrics to executive leadership.

Skills

Agile methodology

Interpersonal skills

Decision-making skills

Problem-solving techniques

Facilitation skills

Presentation skills

Education

Bachelor’s Degree

Tools

JIRA

Job description

The job profile for this position is Agile Product Management Manager, which is a Band 4 Management Career Track Role.

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The Agile Product Management Manager is responsible for defining desirable, viable, and sustainable solutions that meet customer needs and supports development across the product life cycle. The role will work with multiple stakeholders to determine the business and technology objectives for their product and ensure solutions deliver tangible business value. The role supports Cigna Healthcare’s Global Individual Health business, with leadership responsibility for some of the release train’s Product Owners / Analysts. A key focus area will be driving the delivery roadmaps to enhance the service experience for customers, in collaboration with business and portfolio leadership.

The Product Manager in the role must understand internal stakeholders and end users deeply, identifying potential opportunities for new products or features, and defining the strategic direction of their product. The role exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. An ideal candidate must possess a broad base of skills and knowledge spanning technology, strategy and business planning, user experience design, and agile development practices.

The individual will act as a liaison between business stakeholders and technology to set business objectives, communicate capability requirements, and establish roadmaps based on business priorities and optimizing value. They are responsible for clearly articulating and sharing their product vision across the portfolio and team levels. The individual in role will partner closely with their Portfolio Manager, ensuring product roadmaps align to approved initiatives and strategic objectives of the customers and business area they represent.

The role will collaborate closely with their Product Management peers, as well as the System Architect and Release Train Engineer at the program level to guide the teams towards successful delivery. The Product Manager aligns with EPIC owners and is accountable for decomposing work into features for the Product Owners to take forward into prioritized user stories for the teams to deliver.

Role is accountable to work with leadership to make recommendations and implement changes to support the business’s evolving Agile operating model and aligning teams to best practices.

Key Responsibilities:

• Lead on product discovery phases to understand customer needs, identify market opportunities, and define product vision and strategy.

• Support the generation of long-term roadmaps aligned with our strategic objectives.

• Develop an understanding of the current state and business impacts to support options assessments to ensure appropriate solutions are developed.

• Support technical assessments of potential solutions to provide approximation on costs, dependencies, complexity, and risks.

• Work closely with cross-functional teams to validate product hypotheses and make data-informed decisions.

• Facilitate brainstorming sessions, ideation workshops, and other collaborative meetings to stimulate innovation and generate / validate new product ideas.

• Collaborate with Customer Experience, Data & Analytics, and business teams to ensure the voice of the customer (end user) is represented in the product development cycle.

• Define, track, and interpret key product metrics to make informed product development decisions.

• Collaborate with stakeholders to ensure alignment between business strategy and product development efforts.

• Must be aware of other work being completed within the Portfolio so that they can help teams proactively manage risks and dependencies and propose optimal solutions.

• Present product ideas, strategies, and performance metrics to executive leadership and other team members.

• Lead team of Product Owners with focus on instilling an Agile mindset and practices.

• Clearly communicates release timing and delivery dates to Product Management, Portfolio Leads and Senior Stakeholders.

Required skills and experience:

• Bachelor’s Degree required

• Strong English language skills required

• Experience working in JIRA tool or an equivalent

• Knowledge of agile methodology required

• Experience within healthcare preferred

• Both technically deep and business savvy enough to interface with cross-functional partners

• Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business

• High attention to detail and proven ability to manage multiple, competing priorities simultaneously

• Demonstrates strong decision-making skills and problem-solving techniques

• Demonstrates ability to work independently and as part of a collaborative team in a fast paced and changing environment

• Strong interpersonal, facilitation, and presentation skills

• Some degree of flexibility to work with International Health stakeholders across multiple regions and time zones

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.