Agile Delivery Manager / Scrum Master

IBM Computing; Leicester; On-site; GBP 45,000 - 65,000; Full time

Job summary

IBM CIC is seeking an experienced Scrum Master to lead cross-functional teams in delivering high-quality software. The role involves managing Agile processes, facilitating Scrum ceremonies, and fostering a culture of continuous improvement. Ideal candidates will have strong communication skills and relevant certifications.

Benefits

Training opportunities

Promotion and progression opportunities

Work-life balance support

25 days holiday

Employee Assistance Program

Qualifications

• Proven experience in Agile project management and Scrum framework.
• Strong facilitation and coaching skills.
• Ability to work well in a team and adapt to changing priorities.

Responsibilities

• Lead cross-functional Scrum teams ensuring effective collaboration.
• Facilitate Scrum ceremonies and manage delivery phases.
• Identify and help overcome obstacles to ensure smooth workflow.

Skills

Agile project management

Facilitation

Coaching

Communication

Interpersonal skills

Education

Certification in Scrum or equivalent

Tools

Jira

Trello

Azure DevOps

Job description

Introduction

At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM CIC. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

A multitude of training opportunities from classroom to e-learning, mentoring and coaching programs as well as the chance to gain industry recognized certifications

Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us

Feedback and checkpoints throughout the year

Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks

A culture where your ideas for growth and innovation are always welcome

Internal recognition programs for peer-to-peer appreciation as well as from manager to employees

Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme

More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

Your role and responsibilities

We are seeking an experienced Scrum Master to join our team. This individual will lead cross-functional Scrum teams, ensuring effective collaboration, continuous improvement, and high-quality software delivery.

Responsibilities:

• Manage delivery through all assessment and phases

• Apply the most appropriate Agile and Lean tools and techniques (e.g. Scrum Kanban XP - extreme programming) and mentor the team about the chosen approach

• Build and maintain teams ensuring they are motivated collaborating and working well

• Integration of the Digital delivery plan with the wider Project plan

• Identify obstacles and help the team to overcome them

• Focus the team on what is most important to the delivery of products and services

• Encourage and facilitate continuous improvement of the delivery team

• Facilitate Scrum ceremonies, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Remove obstacles and impediments that hinder the team's progress, ensuring smooth workflow and continuous improvement.

• Foster a culture of transparency, inspection, and adaptation within the team.

• Collaborate with product owners, stakeholders, and other Scrum Masters to ensure alignment and effective communication.

Required technical and professional expertise

· Proven experience in Agile project management and Scrum framework.

· Strong facilitation and coaching skills.

· Excellent communication and interpersonal skills.

· Ability to work well in a team and adapt to changing priorities.

· Certification in Scrum or equivalent.

As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance.

Preferred technical and professional experience

· Experience with Agile tools and platforms (e.g., Jira, Trello, Azure DevOps).

· Knowledge of complementary Agile frameworks (e.g., Kanban, Lean).

· Familiarity with software development methodologies and practices.

· Experience working in a fast-paced, dynamic environment.

· Passion for Agile values and continuous improvement.

· Experience of Delivery management processes.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.