Agile Business Analyst — Public Services Transformation

CGI Group Inc.; City of Westminster; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Medical benefits

Pension plan

Member Assistant Programme

Check4Cancer

Flexible time off

Share Purchase Plan

Member discounts

Dental benefits

Vision benefits

Profit Participation Plan

Health and Wellbeing Programme

Job summary

CGI Group Inc. is recruiting a Business Analyst to shape digital services for a UK Government programme. You’ll gather, analyse and refine requirements, translate complex needs into actionable solutions, and work within Agile teams to deliver continuous service improvements.

You’ll engage with Product Owners, Service Managers and CGI squads to drive outcomes. You will facilitate workshops, document processes and collaborate across multidisciplinary teams to ensure solutions meet business and

Qualifications

• Proven experience gathering, analysing and managing business requirements across complex stakeholder environments.
• Strong understanding of agile delivery practices with hands-on multi-disciplinary teams.
• Experience using Jira to manage user stories and Confluence for requirements documentation.
• Excellent communication and relationship-building with technical and non-technical stakeholders.
• Experience organizing requirements workshops and user journey discussions.
• Ability to document business processes, flows and business rules.
• Experience producing clear functional specifications and acceptance criteria.
• Strong analytical thinking and problem-solving skills.
• Collaborative delivery with Product Owners, Service Managers and development teams.

Responsibilities

• Analyse & Define: Gather, document and validate business requirements, ensuring alignment with objectives and priorities.
• Lead & Facilitate: Organise stakeholder workshops to elicit requirements and define user journeys.
• Collaborate & Engage: Build relationships with Product Owners, Service Managers and CGI teams.
• Refine & Deliver: Create and refine Jira user stories and tickets with clear acceptance criteria.
• Model & Document: Develop business process models, functional flows and data models.
• Translate & Communicate: Convert complex requirements into functional specifications and rules.
• Challenge & Improve: Identify opportunities to simplify processes and improve UX.
• Support Agile Delivery: Assist throughout the delivery lifecycle and answer questions.
• Validate & Assure: Review solution documentation for accuracy and completeness.

Skills

Business analysis experience

Agile methodologies

Jira & Confluence

Stakeholder management

Workshop facilitation

Business process modelling

Requirements documentation

Analytical & problem solving

Collaborative delivery

Tools

Jira

Confluence

Job description

CGI Group Inc. is recruiting a Business Analyst to shape digital services for a UK Government programme. You’ll gather, analyse and refine requirements, translate complex needs into actionable solutions, and work within Agile teams to deliver continuous service improvements.

You’ll engage with Product Owners, Service Managers and CGI squads to drive outcomes. You will facilitate workshops, document processes and collaborate across multidisciplinary teams to ensure solutions meet business and