Agentic Platform Engineer – AI Agents, Secure, Scalable

Travel Counsellors Limited; Manchester; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Flexible hybrid working

Career development opportunities

25 days holiday (28 after 5 years)

Enhanced maternity/paternity pay

1 day charity day

Company events and incentives

3x salary death in service benefit

Pension scheme

Private Medical Insurance or Health/Ca

Job summary

Travel Counsellors Limited is seeking an Agentic Platform Engineer to design, build and operate an enterprise agentic platform enabling autonomous and human-in-the-loop workflows across the technology estate.

You will implement reusable agent capabilities, governance controls, tool integrations and memory services, while collaborating with Platform Engineering, Security and Data teams to ensure safety, reliability and scalable delivery.

Qualifications

• Hands-on experience designing and operating production AI-agent or LLM-powered systems.
• Strong software engineering capability in Python, including API design, automated testing, asynchronous processing, dependency management and production debugging.
• Practical experience with agent orchestration, structured tool calling, workflow state, retrieval-augmented generation and human-in-the-loop patterns.
• Experience building secure integrations with enterprise APIs, repositories, cloud services, CI/CD, observability or ITSM platforms.
• Experience creating evaluation frameworks for agent quality, task completion, safety, reliability, latency and cost.

Responsibilities

• Design, build and operate the enterprise agentic platform, including orchestration, runtime services, model routing, memory, identity and policy enforcement.
• Develop reusable agent frameworks, SDKs and patterns that enable engineering teams to build secure, scalable AI agents consistently.
• Engineer autonomous and human-in-the-loop agent workflows that plan, execute, validate and elevate tasks within defined risk and governance controls.
• Integrate agents securely with enterprise platforms, cloud services, APIs and knowledge sources using modern integration standards and Model Context Protocol (MCP).
• Build production-grade agent services using Python, cloud-native architectures, event-driven design, automation and Infrastructure as Code.
• Implement robust evaluation, observability and continuous improvement capabilities, including testing, tracing, telemetry and performance optimisation.
• Embed security, governance and responsible AI principles through least-privilege access, policy enforcement, auditability and data protection.
• Own the reliability and operational excellence of the agentic platform, including CI/CD, cloud infrastructure, monitoring, incident response and production support.
• Collaborate with Engineering, Security, Architecture, Data and Risk teams to define standards, document best practices and support adoption of the platform.

Skills

Python

API design

Asynchronous processing

Production debugging

Agent orchestration

Tool calling

Workflow state

Retrieval augmented generation

Human-in-the-loop

Security best practices

AWS

Cloud-native

Infrastructure as Code

CI/CD

On-call rota

Tools

AWS

CI/CD tooling

Infrastructure as Code

Job description

Travel Counsellors Limited is seeking an Agentic Platform Engineer to design, build and operate an enterprise agentic platform enabling autonomous and human-in-the-loop workflows across the technology estate.

You will implement reusable agent capabilities, governance controls, tool integrations and memory services, while collaborating with Platform Engineering, Security and Data teams to ensure safety, reliability and scalable delivery.