Agentic Control Tower Product Owner

Aviva; Birmingham, West of England, Eastleigh, Glasgow; Hybrid; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Bonus opportunities

Pension scheme

30 days holiday and flexibility to buy

Employee discounts and wellbeing

Share plan and Save As You Earn

Volunteer days and communities

Flexible benefits and cycle to work

Job summary

Aviva is seeking a Product Owner for the Agentic Control Tower to own the platform strategy, roadmap and measurable outcomes. You will engage with Aviva's C-suite, Risk, Audit and AI product teams, guiding the real-time portfolio visibility platform and driving scalable adoption and value delivery across the enterprise.

You will lead onboarding, adoption and continuous improvement, balancing executive needs with risk and platform health, while shaping investment choices and delivering

Qualifications

• Significant product management or product ownership experience for a complex digital, data or enterprise platform.
• Strong track record of defining roadmaps, managing backlogs and delivering value across teams.
• Sound commercial and analytical judgment, including investment choices and value tracking.
• Credibility to influence senior stakeholders without formal authority.
• Experience balancing user outcomes, delivery pace, risk and platform health.
• AI/governance or regulated-sector experience is useful but deep engineering expertise is not essential.

Responsibilities

• Owning and communicating the product vision, roadmap, target outcomes and measures of success
• Setting priorities and managing the backlog across user value, delivery effort, risk and platform health
• Turning the needs of executives, delivery teams and Risk and Audit colleagues into clear product outcomes and requirements
• Partnering with engineering and architecture while retaining ownership of product priorities and acceptance
• Leading onboarding, adoption and continuous improvement, using evidence and feedback to increase value
• Shaping investment choices and tracking product performance, cost and benefits.

Skills

Product management

Roadmap planning

Backlog management

Stakeholder influence

Value measurement

Risk awareness

Job description

Location: Birmingham, Bristol, Eastleigh, Glasgow, Leatherhead, Leeds, Liverpool, Manchester, Norwich, Perth, Sheffield, Worthing, York

Salary from £75,000 + bonus + excellent benefits

Build Aviva's view of enterprise AI delivery

Aviva's Chief AI Office sits at the centre of an enterprise-wide transformation spanning markets, functions and customer journeys. It connects strategy with delivery, adoption and governance, helping the business apply AI faster, more safely and with clearer evidence of value. You'll join while the function is taking shape, helping establish how Aviva moves from individual AI opportunities to responsible, measurable change at scale.

The Agentic Control Tower Product Owner will bring AI delivery, risk and performance information into one trusted enterprise view. You'll take founding ownership of this AI platform product, setting its vision, roadmap and value outcomes so senior leaders, AI product owners and Risk and Audit teams can make better-informed decisions.

A bit about the job:

Stepping into a pivotal enterprise product leadership role, you'll own the platform strategy and drive high-level stakeholder engagement across Aviva's C-suite, Risk, Audit and AI product teams. Operating within the COO domain and reporting to the Chief AI Officer (CAIO), you'll maximize the enterprise value of our cutting-edge Agentic Control Tower, a transformative platform providing real-time portfolio visibility. By harnessing autonomous AI agents to synthesize enterprise-wide data, you'll empower leaders with actionable insights, championing scalable platform adoption, operational efficiencies and transparent, high-impact AI delivery that shapes the future of how Aviva works.

You'll be responsible for:

• Owning and communicating the product vision, roadmap, target outcomes and measures of success
• Setting priorities and managing the backlog across user value, delivery effort, risk and platform health
• Turning the needs of executives, delivery teams and Risk and Audit colleagues into clear product outcomes and requirements
• Partnering with engineering and architecture while retaining ownership of product priorities and acceptance
• Leading onboarding, adoption and continuous improvement, using evidence and feedback to increase value
• Shaping investment choices and tracking product performance, cost and benefits.

Skills and experience we're looking for

You'll bring experience in many of these areas:

• Significant product management or product ownership experience for a complex digital, data or enterprise platform
• A strong track record of defining roadmaps, managing complex backlogs and delivering value across several teams
• Sound commercial and analytical judgement, including investment choices, product measures and value tracking
• The credibility to influence senior business, technology, Risk and Audit stakeholders without relying on formal authority
• Experience balancing user outcomes, delivery pace, risk and long-term platform health
• AI, automation, governance, assurance or regulated-sector experience would be useful, but deep engineering expertise is not essential.

Why Aviva?

AI is already making a difference across Aviva through areas such as claims summarisation, medical underwriting, customer service and fraud detection. The Chief AI Office is creating a reliable enterprise view of the investment, delivery, benefits, dependencies and risk behind that activity.

Across a business serving more than 25 million customers globally, your analysis will help leaders prioritise attention, test confidence in benefits and intervene where delivery, dependencies or evidence are off track.

What you'll get for this role:

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• National Salary from £75,000 + bonus + excellent benefits (depending on location, skills, experience, and qualifications)
• Bonus opportunity 12% of annual salary - Actual amount depends on your performance and Aviva's
• Generous pension scheme eg if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer's leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Harjot Kaur a call on [phone] or send an email to [e-mail]