Agency Account Manager

Cloudonlinerecruitment; Cheadle; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

DBS checks

Job summary

Cloudonlinerecruitment in Cheadle is seeking an Account Manager to coordinate and drive delivery of projects from concept to completion, while identifying new opportunities and keeping client needs at the forefront.

The role requires strong agency experience, superb communication, and the ability to manage multiple campaigns across digital and traditional channels. You will work with a busy team to meet targets and SLAs.

Qualifications

• Proven agency account management experience, or client-side equivalent.
• Experience across digital channels including websites, email, analytics, and social media.
• Strong project and time management skills with a track record of delivering on time and on budget.

Responsibilities

• Develop and grow existing client relationships, communicating capabilities and ensuring workflow.
• Understand and interpret client requirements and briefs.
• Align client needs with marketing objectives and agency offerings.
• Add value at briefs and throughout campaigns with innovative ideas and alternatives across services.
• Present information clearly and effectively to clients and internal teams.
• Identify market opportunities and cross-sell across the agency portfolio.
• Manage a portfolio of accounts and multiple projects across creative, technical, and specialist activities.

Skills

Account management

Digital marketing

Project management

Client communication

Time management

Budget management

Cross-functional collaboration

Job description

Account Manager
Department: Agency
Location: Cheadle
Reporting to: Account Director

Role overview

We are currently looking to recruit an Account Manager to work with our diverse agency based within Cheadle. They will work alongside the team to co-ordinate and be responsible for the delivery and development of projects from concept to completion and be able to come up with new ideas, tactics and identify new opportunities at all times. They will be outgoing, confident, client focused, dedicated, creative with an understanding of client needs.

Key responsibilities

• Can develop existing client relationships, effectively communicate the department and Group’s operations and capabilities and ensure a consistent and growing flow of work
• Have full commercial understanding of account
• Be able to understand and interpret customer requirements and briefs
• Embrace the client’s needs and fully understand their marketing objectives and strategy
• Add value at point of brief and throughout the campaign with suggestions of improvements/alternatives with the broad range of services and capabilities delivered by the Group
• Assimilates and presents information clearly and effectively
• Can identify areas for innovation within existing clients under their control
• Alert to market opportunities, able to cross-sell, understands entire agency and Group offering
• Can manage a portfolio of accounts and projects across a broad range ofcreative, technical and/or specialist activities

Skills and experience

• Proven agency account management experience, although client side is also acceptable
• Experienced across the digital spectrum, e.g. websites, email, digital marketing analytics, social media etc.
• Experienced across all marketing channels from digital to print to support the full breadth of end-to-end campaigns we support
• Super organised and calm under pressure
• Ability to manage multiple projects at once
• Excellent project management and time management skills, having experience of delivering projects on time and to budget
• A natural in client relationships
• Keen understanding and interest in industry advancements and how these advancements can benefit our clients
• Commercially minded
• Great communicator in written and verbal form
• The ability to work as part of a busy team
• Proven ability to meet targets and SLA delivery, a results-driven individual

We’re an equal opportunities employer. If you need this information in a different format, contact us at the same email or call [phone]. All appointments are subject to DBS and financial checks.