Aftersales Manager: Lead Service & Parts Team

Porsche; West Carr; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts on Retail

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional…

Company Events

Job summary

Porsche Hull is seeking an Aftersales Manager to lead the workshop, service and parts teams, driving profitability and customer satisfaction. You will coach staff, manage budgets and collaborate with other departments to improve overall centre performance.

Success in this role requires a proven service-management track record, strong leadership, and a genuine passion for the Porsche brand; automotive experience is preferred but training will be provided.

Responsibilities

• Accountable for workshop, service and parts staff; coach and develop team to reach potential and performance.
• Plan, forecast and deliver sales targets.
• Grow workshop utilisation and efficiency.
• Manage own budget and drive business forward.
• Collaborate with other department managers to boost centre performance.
• Ideal background as Senior Service Advisor/Service Manager/Parts Manager/Assistant Aftersales Manager.
• Demonstrate profitable track record and exceptional customer satisfaction; strong leadership and brand passion.

Job description

Porsche Hull is seeking an Aftersales Manager to lead the workshop, service and parts teams, driving profitability and customer satisfaction. You will coach staff, manage budgets and collaborate with other departments to improve overall centre performance.

Success in this role requires a proven service-management track record, strong leadership, and a genuine passion for the Porsche brand; automotive experience is preferred but training will be provided.