Aftersales Manager - Automotive

Perrys Motor Sales Ltd; Lancashire; Vor Ort; GBP 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Pension

Life assurance

30 days holiday

Car discounts

Wellbeing support

Sales development programme

People First recognitions

Zusammenfassung

Perrys Motor Sales Ltd is seeking an Aftersales Manager to lead the service team across one of our dealerships. You will drive customer satisfaction, manage daily operations and ensure profitability with a hands-on leadership style.

We value our People First culture and offer a strong benefits package including pensions, life assurance, generous holiday and employee discounts as part of a supportive team environment.

Jobbeschreibung

Want an Even Better career, then join us!

Perrys are one of the UK’s largest Car Retailers, having served customers since 1908 with multiple branches across the country. Official franchised dealer for many of the UK’s most popular car and commercial vehicle brands, including Ford, Kia, Mazda, MG, Citroen, Peugeot and Vauxhall as well as emerging brands like BYD, Geely, Omoda, Jaecoo and Leap.

With a wide range of benefits on offer including:

• Pension
• Life assurance
• 30 days holiday (including bank holidays rising with service)
• Company discounts on cars and after sales services and products
• Wellbeing support including flu vaccinations, Mental Wellness Champions, Help@Hand from Unum and digital GP
• Sales Development Programme
• Perrys Extra Perks include a number of People First Recognition schemes rewarding our employees for going the extra mile including Customer Service Recognition, Regional Employee of the Quarter, High Flyers and Long Service recognition schemes.

Most of all you will be part of a team and a business with a family feel with a focus on people.

Hours of work: Perrys are committed to working with our employees for a focus on a good work life balance.

Perrys AftersalesManagers are at the heart of our business ensuring that we deliver exceptional customer experience to every customer that visits one of our dealerships. So why not come and make your career Even Better.

Joining us as an AftersalesManager means you will be a pro-active manager of the service team and are looking for a manager to provide a hands-on approach. We are open to individuals who would like to take their first step into management. It is crucial that you demonstrate our People First values through regular communication, going the extra mile, and ensuring the customer’s experience at Perrys is as smooth as possible.

About the role:

We have an exciting opportunity available for an individual who is professional, goal oriented, methodical and organised in your approach and able to deliver complete customer satisfaction along with achieving the expected profitability.

As a Perrys AftersalesManager, you can expect to cover a wide range of tasks, ensure accurate recording of all daily operating controls and KPIs. Make sure premises, tools, equipment and other dealership assets are controlled and used effectively.

Be certain that maximum efficiency and profitability whilst providing a high level of customer satisfaction. Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets

About you:

You will thrive on hard work and commitment and be able to demonstrate a proven track record with consistent results. You will be an exceptional leader capable of driving your team and the department forward.

Why join Perrys?

At Perrys we pride ourselves on our People First culture; people are at the heart of everything we do. We are passionate about continuing to build an environment where everyone feels valued, understands their important contribution to the business and is able to reach their full potential. We are committed to being a diverse, inclusive employer.

Any applications will be 100% confidential. Perrys operates a blind CV process in the support of our diversity strategy and objectives. This practice means that recruiting managers are not provided with any personal data such as name, sex or age prior to the short-listing process in order to minimise any unconscious bias.

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