Aftersales Manager

Perfect Placement UK Ltd; Cardiff; On-site; GBP 60,000 - 75,000; Full time

Job summary

A multi-franchise car dealership in Cardiff is seeking an experienced Aftersales Manager. The role entails leading the Aftersales Team, ensuring targets are met, and providing excellent customer service. Candidates should have strong technical knowledge and leadership skills. The position offers a starting salary of £60,000 with an OTE of £75,000, and benefits include a company car and extensive training.

Benefits

Starting salary up to £60,000

Company car available

22 days holiday plus bank holidays

Workplace pension scheme

Manufacturer-accredited training

Qualifications

• Experience as an Aftersales Manager in a franchised dealer.
• Excellent communication skills focused on customer service.
• Strong technical knowledge relevant to the role.
• Ability to lead and motivate a team.

Responsibilities

• Lead the Aftersales Team, including Parts, Service, and Workshop.
• Handle recruitment and training in the Aftersales departments.
• Ensure targets are met and profitability maximized.

Skills

Customer Service

Technical Knowledge

Team Leadership

IT Literacy

Job description

Our client is a multi-franchise-approved car dealership and they’re currently seeking an Aftersales Manager to join their team in the Cardiff area.

Benefits

• Starting salary up £60,000 pending experience, with an OTE of £75,000 per annum
• Company car available.
• 22 days annual holiday plus the 8 bank holidays.
• Workplace pension scheme.
• Full manufacturer-accredited training and development.
• Fantastic opportunity to work with one of the UK's most popular car brands.
• Working hours are Monday to Friday, 8:00am-5:30pm.

Requirements

• An experienced Aftersales Manager with experience in a franchised dealer.
• A solid communicator with a focus on Customer Service.
• Strong Technical knowledge.
• An Aftersales Manager who leads from the front & can motivate their team to success.
• IT literate and have a UK driving license with minimal points.

Responsibilities

• Leading the entire Aftersales Team – overseeing the Parts, Service and Workshop teams.
• Recruitment and Training with the Service, Parts and Workshop teams.
• Ensuring targets set are met and exceeded.
• Maximising profitability of the Aftersales Department.

The salary for this position is £60,000 basic with a potential OTE of £75,000.

If you are interested in hearing more or wish to apply for this Aftersales Manager job, please send your CV to Harry Thaxton-Woodcock quoting the reference number.