Aftermarket Service Coordinator - SAP & Field Operations

Ingersoll Rand Inc.

Wilsden Hill

On-site

GBP 26,000 - 34,000

Full time

14 hours ago

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Benefits offered by this job

Flexi Time

Westfield Health medical cover

25 days annual leave

Option to purchase up to 5 additional

Free on-site parking

Death in Service benefit

Cycle to Work scheme

Employee Assistance Programme

Refer a Friend scheme

EV salary sacrifice scheme

Employee Share Programme

Job summary

Gardner Denver, part of Ingersoll Rand, is seeking an Aftermarket Service Coordinator in Bradford, West Yorkshire. You will coordinate between customers, mobile engineers and internal teams to ensure service work is planned, orders are processed in SAP, and invoices are generated accurately.

The role requires strong admin skills, ERP experience and customer focus. Join a global engineering organisation offering a comprehensive benefits package and opportunities to develop within the Aftermarket

Qualifications

Experience with ERP systems such as SAP.
Strong administration and organisational skills.
Excellent customer service and communication skills.

Responsibilities

Creating and managing service and parts orders through SAP.
Coordinating parts deliveries to engineers and customers.
Processing engineer service documentation, ensuring labour, materials, and follow-up actions are correctly captured and invoiced.
Monitoring and managing Work in Progress (WIP) to support departmental targets.
Maintaining service and maintenance records to support operational KPI reporting.
Checking stock availability and supporting parts identification and quotations.