After Sales Leader: Drive Service Excellence & Growth

Trades Workforce Solutions; Dungannon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing manufacturing organization in Dungannon is seeking an experienced After Sales Manager to lead a customer-focused After Sales function. You will support a team and ensure exceptional customer experiences while managing technical queries and logistics. Ideal candidates should have a minimum of two years' experience in a similar environment and proven leadership abilities. The salary is negotiable based on experience, making this a compelling opportunity in a dynamic industry.

Qualifications

• Minimum 2 years' experience within a busy After Sales environment.
• Proven people-management ability with strong leadership skills.
• Flexible approach with ability to travel and handle occasional out-of-hours support.

Responsibilities

• Lead, motivate and support the After Sales team to deliver exceptional customer experiences.
• Manage customer enquiries, technical queries, and logistics.
• Identify and maximise commercial opportunities in line with financial targets.

Skills

People-management

Leadership

Customer relationship management

Process improvement

Job description

A growing manufacturing organization in Dungannon is seeking an experienced After Sales Manager to lead a customer-focused After Sales function. You will support a team and ensure exceptional customer experiences while managing technical queries and logistics. Ideal candidates should have a minimum of two years' experience in a similar environment and proven leadership abilities. The salary is negotiable based on experience, making this a compelling opportunity in a dynamic industry.