After Sales Coordinator

Adecco; Abertillery; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the construction industry seeks an After Sales Coordinator to manage inventory, process orders, and ensure effective communication with logistics. The ideal candidate has a degree in Engineering or Logistics, along with at least 5 years of relevant experience. This role offers a great opportunity for candidates looking to contribute to a dynamic team and enhance their careers in a growing sector.

Qualifications

• 5 years' experience in an engineering-related working environment.
• Strong communication skills and IT proficiency, especially in AX software and MS Office.
• Self-driven with strong analytical skills.

Responsibilities

• Monitor and manage internal and external stock of spare parts and tools.
• Conduct monthly inventory checks and reconcile discrepancies using AX software.
• Prepare reports on usage, inventory levels, and customer feedback.

Skills

Communication

IT Proficiency

Analytical Skills

Education

Bachelor's degree in Engineering or related field

Diploma in Logistics

Tools

AX Software

Microsoft Office

Job description

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Responsibilities:

1. Monitor and manage our client's internal stock of spare parts & tools based in their depot.
2. Oversee and maintain their external stock of spare parts & tools based in the EU.
3. Handle shipments from our client's Newport Depot to customers, including packing and shipping.
4. Conduct monthly checks and reconciliations of inventories, making necessary stock adjustments using the AX software.
5. Prepare reports on spare parts usage, inventory levels, and customer feedback.
6. Analyse data and make recommendations to improve parts management and stock policies.
7. Process orders, including registration in the ERP system (AX), issuing order acknowledgments to customers with delivery schedules.
8. Prepare invoices and packing lists for goods supplied from internal stock or local suppliers.
9. Issue back-to-back purchase orders to the factory for goods supplied from Thailand.
10. Ensure timely dispatch of shipping documents to customers before delivery.

Our client, a leading company in the construction industry, is seeking a highly skilled and motivated After Sales Coordinator to join their team. The ideal candidate must have at least a Bachelor's degree in Engineering or a related field, or a Diploma in Logistics. With a minimum of 5 years' experience in an engineering-related working environment, the candidate should possess excellent communication skills and IT proficiency, particularly in Microsoft Office and ERP software (Microsoft AX - Windows Pack Office).

As the After Sales Coordinator, you will play a crucial role in ensuring efficient inventory management, order processing, and seamless coordination with logistics and customer service departments. You will be responsible for maintaining accurate stock levels, handling customer shipments, and generating detailed reports to support decision-making processes.

If you are a self-driven individual with strong analytical skills and a passion for delivering exceptional customer service, we invite you to join our client's dynamic team. This is an exciting opportunity to contribute to their growth and success in the construction industry. Apply today to be part of our client's vibrant and expanding organisation.

Note: Only shortlisted candidates will be contacted.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.